ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-03-22

"Fast, reliable service; no complaints."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-11

"Great customer service, had small problem with a shipment (it was returned by Fedex) and Janette Carbajo took good care of it and made sure that Fedex got it out to me the next day, sent me a e-mail and box arrived as promised... A big THANK YOU for the great follow-up..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-03-03

"Very pleased with Christina DeSouza and the store operator helping me with a minor problem with my order. They help solved a ordering and shipping problem was able to have the merchandise ship the same day and delivered before a major photography event. Will continued to buy from Imagepro best prices around!!!
Louette Long
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2011-02-11

"Previously I had bought the Hiti P501s and it was delivered earlier that expected, this type of service encouraged me to continue buying from ImagePro International. I recently bought the Hiti 4x6 paper but the order was delayed, on requesting by email why the delay I was surprised to be promptly replied and given a valid reason, though the shipping of the product was delayed I would still continue purchasing from them, given their prompt answers and hopefully no more delays. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-04

"I recently started doing business with Imagepro and specifically Orlando Trasorras. He has been extremely helpful from the start, he has gone out of his way to make sure I received my first two orders on time. OT is the reason I started working with and will continue to work with Imagepro.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-02

"Imagepro is a great resource, they were able to locate a specific model device that NO ONE else in the marketplace could get their hands on, at a GREAT price, too! HIGHLY RECOMMENDED."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-02-02

"Imagepro is overall a great company and they really have a huge plethora of product to select from. Not only that but it is the cheapest around. The reasonable price mixed with the selection of product make imagepro a force to be reckoned with in the world of image supply.

I will say that my only complaint with imagepro is that I had placed an order on some media film my organization was interested in printing on and it took over a month to have it delivered to my place of employment. I understand how things are on back order but I was not given any sort of update on when my product would be delivered. I had to call a few times and dig it out of the customer service dept. what was happening with my order.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-01

"Dealing with ImagePro so far has been great!! Shipping prices are so reasonable and product prices are the cheapest I could find!! They have been very good at keeping me up to date in what is going on with my order! I can't wait to receive it! A+ ! Would definitely do business with again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-28

" I just scored big at Imagepro International. I placed an order for a Hiti P510s. This printer is awesome. I work at a prison and use this printer for an inmate photo program. The inmates order about 1000 pictures monthly. Going to an outside source to print these pictures is very time consuming and costly. Now we can print these photos with better quality and speed than the local photo print shop. My sales Account Manager (Sales Person) Adriana Martinez is the best salesperson I have ever worked with. She was able to beat our perferred supplier by over $600. She always follows through and keeps in contact.
I have commited to making all my purchases through her.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-14

"I'm from mexico and I had such a great experience shopping with you, amazing service and it's really fast! loved it! Adriana Martinez was really helpfull and she was always on touch.


great experience!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-01-11

"WOW

Really fast shipping. It saved me the trip and tolls there and back.
I have been there before and will continue to shop there, now online as well.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-30

"This was a great value for the price and the customer service and communication was far beyond the norm. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-18

"We are anticipating the arrival of our order. Image pro has been very helpful and informative through this whole process. I appreciate the manner in which they have helped us to get a hard to find item.
Thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-17

"It was quick, easy, and at a great price! I got my media in a couple of days after I ordered it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-11

"Image Pro tiene un excelente servicio. Me atendió Adriana en español y pude realizar la compra de una imprsora Epson 7900. Fui atendido con mucha amabilidad y rapidamente. Lo que en otros distribuidores de Epson no pude conseguir en dos dias, Image Pro me lo solucionó en media hora.

Bien Hecho!!!!!!!

Eduardo Argueta
Guatemala, Guatemala
502 2327 9300
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A