"They SELL GARBAGE DO NOT BUY FROM THEM. IT EITHER DOESN'T WORK OR IT WILL FAIL SOON AFTER. They also go by the name of eHUB/DBA insidecomputer.com"

"InsideComputer charged my card immediately and then did not ship the hard drive enclosure I ordered.

I called the number on their invoice, but always was put directly into voice mail. I never was able to speak to a human being. I left messages asking for (and then demanding) status of my order. I never received a response.

I sent them email asking where my product was. I never received a response.

So, I cancelled my order and STRONGLY RECOMMEND AVOIDING THIS MERCHANT UNLESS you want to invest a lot of time chasing them down.

I will NEVER order from or recommend InsideComputer to anyone."

"These guys are very shady, they operate with dozens of names on ebay. cwvision, digital123 & superdeal-01 are just several to name.

I bought a "Brand New" PCMCIA Card Reader and a "Sealed Retail Package" SanDisk Wifi Card.

I received a severely used and physically bent PCMCIA reader and an opened unsealed Sandisk card without any of the accessories that come as stated in their description.

I emailed them a few times and never got a response. I ended up calling their main number ***-***-****) and was told to send everything back, I did so immediately.

They have received the items back but have not made any effort to refund my money. Calling them is a joke, there is no coordination between employees and I am told nothing except "The RMA department is processing it".

These guys are a total and complete sham of an honest business. They are badly operated just like the other Asian operated computer merchants based in the East Los Angeles area. They wouldn't know what customer support is if it hit them square in the head.

Bring your business to an honest company. These criminals make a living selling low quality, used and counterfeit products. Sandisk, SONY and Lexar are investigating Insidecomputer's counterfeit memory sales. STAY AWAY"

"I was sold a counterfeit device that does not function at all. The device is not supported by the company it is branded by. Insidecomputer.com has not responded to my multiple attempts to rectify the situation. I have put up a website to hopefully further detail the horrid experience with this company here: http://insidecomputerssucks.viddywell.com/

Once again, do not trust this company. They are by no means legit or worthy of dealing with.

Avoid insidecomputer.com like the plague. "

"Purchased three USB drives, returned in April ("bad drive" errors). InsideComputer confirmed one of three were bad, and offered refund in April, however never followed up and never credited my account."

"I purchased a 3.5" external hard drive enclosure from this seller on ebay. They sell this product on their website as well. I realize this is probably not the proper place to rate them, but ebay's feedback system is worthless. If you give a negative, you get a negative. I figure the way they do business on ebay is the way they do business on the website. That is why I decided to go ahead and rate them here.

There is no real reason why I bought it through ebay as opposed to their website. I had been looking on both sites for over a month. I didn't get the item on ebay any cheaper than I would have gotten it on their website. I knew this going into the transaction. That being said, I should have purchased it through the website, as you will see.

The transaction went well, but the item didn't work. It was also cheaply made, which is not evident on their website or their ebay description. I contacted the seller. They were willing to let me return the item, but they woudn't refund shipping. I don't normally expect a seller to refund shipping - that is sort of the risk of buying over the internet. However, on ebay, the seller avoids fees by offering the item at a low price and jacking up the shipping (about twice the website shipping). That was the rub. Since I bought through ebay, the seller wasn't willing to refund a "fair" amount. I guess it was my fault for not thinking of this in advance. In my opinion, the sellers "strict" adherence to their ebay terms has permanently lost them a customer."

"I ordered on 7.14.2004 for a Sony AC adapter, it has been more than 15 days and I never received the item.

I got order confirmation email immediately after I placed the order. Since than I haven't received a single email for shipping confirmation and tracking number. I called so many times to the number listed on their web site, there was either no one picking up the phone or getting a full voice mail box. I also sent many emails to ****@**** asking for shipping status, and I never received a single reply.

It has been more than 15 days since I placed my order, I finally contacted my credit card company and put a stop payment on it.

I will never buy from this store again. "

"It's been 1 week now and I still don't have my order. Apparently my order was erroneously sent to New Jersey. I live in Maryland. I have never heard of an order being shipped to the wrong address before. I'd understand if the order was misdelivered by the carrier but not misaddressed. I want to have my shipping refunded. I think the $13 to ship 2 little digital camera batteries and a memory card reader is ridiculous. The company so thoughtfully reshipped my order today and it should arrive in 3 days. That's absolutely brilliant. Let's see today is Thursday so I won't get the order until Monday most likely. Great another weekend with a battery for my digital camera. The grand total of days waiting for my order is going to be 13 days. Totally unacceptable. I won't make the same mistake of ordering from them again!"

"Just received 40Gig X's-Drive Pro (vp300) storage device from InsideComputer. Excellent price and service. Good communication (email and tele.)Some difficulty understanding proprietor's accent, but pleasant and helpful. Would be happy to shop here again. No experience, yet, with product support. But, he did format the HD prior to shipping.

"

"I purchased 2 512MB compact flashs. After less than two months of use they stopped working. After finding the paperwork I noticed that they gave me a warrenty. So I e-mailed them with the problem and they told me to send it back with $20.00 to cover handling. I sent them the money, the check is cashed and they don't answer my e-mails. I did get 1 e-mail from them. This is what they wrote:
Hi, you should call us if your problem is not
resolved. thanks
- Insidecomputer

That was on 3/11 and I still have heard nothing from them. They have never offered any assistance and now I'm trying to get the manufacture to help me on getting the replacements.

I'm totally frustrated with them and the situation. I'm a professional Photographer and this is for my business. This is NOT a toy to me. All I want is my compact flashes replaced and if not I want a total refund of all expenses.
"

"I bougth an image tank from inside computer and was not satisfied with it and I wanted to exchange it for a Tripper. Insidecomputer did the exchange without any problem and I am now very satisfied with my Tripper. The people at insidecomputer have a great knowledge of what they are selling and they very much care for their customers. The best store I ever done business with..I would recommande them anytime. YOu just can't find a better service out there and their prices are great too!"

"Excellent online buying experience! Got everything I ordered as promised and right on time.
One of my order, the Microdrive CF, is out of stock at that time, they said it'll take 2-3 days to ship ... on the 2nd day I sent them an email to verify the delivery and they replied back quickly and give accurate shipping time. I got it the next day. Excellent customer service.
Keep up the good work!"

"Excellent online seller. Charles was a pleasure to work with. He took the time to answer all my questions and explained the +/- of the various digital image storage devices he carries. I purchased a 20GB X-Drive that morning. As promised it was shipped later that afternoon. Arrived three days later (3 to 5 day ground shipping) nicely packed and in excellent condition. Great buying experience which I will repeat again with InsideComputer when my needs dictate. Thanks Charles!"

"Placed an order at 12:22PM. Got a ship notice at 1:05pm.

What can I say... I'm impressed. Will edit post once I recieve, but I'm sure there will be no problems."

"I was looking for this compact flash player around the interenet but was afraid of doing business with a company that was going to just take my money and not deliver.
After a little research, I placed my order with another company first. There web site stated that they had it in stock. But when I called to get the confirmation #, they told me that it was going to take around 4 days plus the 2 day shipping. I needed this player before the weekend came. I went with my second choice (inside computer). But this time I wanted to talk to somebody on the phone to make sure that the item was in stock. When the answered the phone, they were very nice and friendly, though I do have to admit that the person on the phone didn't speak english too well and that got me a bit worried about it. But I am glad that I decided to do business with them. I ordered my NEX player on Tuesday afternoon and got it Thursday morning w/ 2nd day shipping! It was a smooth transaction and great dealing with them."