"Always great service and easy to use website"

"Simple, clear website and history of good quality product"

"I couldn't log in. I did a password reset, but it still didn't let me log in afterwards, so I couldn't make use of the 12 months free delivery I had already paid for. So feel a bit cheated!"

"Couldn't log into my account with you and the email never arrived that you said you would send to enable me to reset my log in details. Also, there was an issue with the last purchase from you although I can't remember now what it was."

"I would have rated you 10, I have no problems at all with final order delivered. However, there is always a problem ordering on the internet?! Today I had a 15% off promotion code but was unable to use, there was no obvious box to apply? Also, today, I tried to do this order at 7.30am but at the final hurdle, payment, I was told the page was not available - please try later. Unfortunately, my later was 9pm Sunday as I work all day. The order was for a 94 year old gentleman who has just had his life upended and has moved to a 'home' today, it was very important to me that these flowers arrive on Monday.If I had been able to call I would have done so. All the phone orders have been excellent with any issues resolved easily. This is not a complaint just an on going problem with internet verses phone conversation. It also has to be said the phone conversations are much quicker with the correct out come, and a very pleasant person on the other end. Great customer service."

"Inputting address could be easier like a company name if address isn't listed."

"Efficient web site for orders and good feedback from recipients."

"Flowers are exceptional and always delivered on time"

"Simple, intuitive interface"

"Have been very happy with Interflora deliveries before so loathed to marked you down, However, I was given a code for 12% discount for September but couldn’t actually see where to input this. What did I miss?"

"Website easy to navigate. Prices competitive and plenty of choice."

"Every time I order you lose my details. The bouquets are often not as shown and his delivered. You are however the only service that will deliver in areas I want to send flowers"

"Flowers are great but couldn’t find where to add promo code when purchasing."

"Sometimes flowers are less/smaller than expected"

"Flowers are lovely. Sometimes delivery time is not on timeAlso I had a code to get 10% off but there was no option to use it!!!!!"