"Flowers beautiful, service good, delivery charge extortionate, Next flowers delivered for £3.99"

"It's makes life so easy ? Enjoyed the last flowers I ordered so very satisfied"

"The online ordering refused my card details twice? I wasted my lunch break re-doing it"

"Very simple to order from mobile device. Also plenty of delivery options."

"Wouldn't let me apply discount code you emailed me"

"Unable to use your login facility which meant I was unable to upgrade to gold delivery therefore having to pay £6 for one delivery"

"The flowers are as good as in the pictures and the service is fast ans efficient."

"The online support provided the help I needed in understanding the time for delivery"

"Only ordered, not yet arrived so unable to score higher"

"Because once my friend received a different vase with flower than the one i have ordered"

"Nice flowers,easy to order"

"I haven't received my order as yet so maybe it would be more beneficial to completed this survey later. However, I liked the ease of using the site. It was quick and straight forward with lots of lovely options."

"Good choice of flowers and the presentation of them when delivered is very good."

"Website is a nightmare to use"

"Ordering is always easy and the flowers are beautiful"