"Have always used you but your online website is not the most user friendly, It is frustrating to have to confirm the order before ptiing in a personalised message..Took me nearly an hour to get my head around it and I have done it before but too many options and not user friendly"

"Used you before and beer pleased with the service"

"Used you before and recipients always said how lovely flowers were."

"Never had an issue with a delivery in the past and we are told the flowers are always lovely"

"Always deliver a great service"

"I selected a “same day delivery” option, but when I came to checkout I was informed it was too late and had to select a new date. However, the option on the screen for changing date was inactive and I eventually had to return to your homepage and re-enter everything!"

"The site is so easy to use, the hardest bit as deciding what to write in the message."

"Diabolical website- very difficult to amend order without having to start again. Hard to pick delivery date based on prices. Advise that you get with the times!"

"easy to use web site with a wide selection available"

"website quick and efficient. Flower choice good"

"Quick website to order with a wide range of flowers"

"Great products, but high prices"

"online ordering is very efficient and easy"

"I have used this service on numerous occasions and have always found the whole process simple and easy to use. The gifts and flowers delivered to my friends and family have always been excellent."

"Cannot send wine to Ireland along with flowers!"