"easy to order from the website"

"Just what I wanted. Only criticism is that the boxes for address, credit card numbers etc are far too small."

"Everything is wonderful EXCEPT for the little greeting note. They are typed really badly and presented of very cheap looking paper. Please try and improve this and it would all be perfect"

"Recently ordered some flowers for my sister and flowers didn’t look as good as they did online, I understand they won’t be an exact match but was disappointed for price."

"The flowers haven't been delivered yet! Maybe better to send survey after delivery"

"The flowers I’ve had delivered have been consistently good, your website is easy to navigate, and it’s a very convenient service."

"the website interface is very complicated. i have to keep updating my card details for every message i get while ordering. its very laborious to order and it should be a lot simpler"

"Plenty of choice and easy to use website"

"I've used Interflora many times - it's extremely reliable."

"The flowers are always perfect and delivered on time"

"You do as you promise. So far!"

"Would have been higher - however could not get the date I wanted for delivery - my daughter's birthday - assume this is because local florist is shut for those dates - as could have got non flower presents. Back up florist in the area needed then"

"I have used your online service for quite a few years now and have seen it improve year on year. I love you now offer not just next day delivery but same day delivery too. I love being a gold member and very much appreciate the free delivery option. I also love if I do have a problem online and call you up your respond fast and efficiently and always fix the problem on the single call. Overall, I have found Interflora online to provide great flowers through a great site and give great customer service. Well done and thank you."

"I have received flowers previously from Interflora and they are professionally arranged, elegantly gift wrapped& only the freshest flowers used which last for weeks. I would definitely recommend Interflora."

"very easy website and customer helpline"