"I would have given 10 if logon to my account could be quicker"

"Perfection online, and in product."

"Thought the whole process was easy to do - however was a nasty shock after I had chosen and paid to see that an £8 delivery charge had been added after I put all my card details in - it would have been so much nicer to have been told this before I hit the pay button. Not overly impressed having £8 added at the end of the transaction that I wasn’t expecting"

"Easy to use, simple order process"

"Never had any reason to complain and flowers have always been lovely."

"Easy to use and convenient, but expensive."

"Website needs a radical update. Text so small I can barely see it. Checkout process is rubbish."

"Was good how ever my voucher code was not working"

"Easy to use service with great options"

"Big defect with online ordering. Didn't recognize card details if unselecting 'remember my details'."

"Easy and convenient. Ordered time and time again"

"Crap website that has wasted about 20 minutes"

"Quick, easy and convenient. Great selection of bouquets."

"I thought the delivery costs were extortionate"

"I have an issue every time I try to order because my address is an international address and is never recognized."