"on a previous order, part of a gift was not delivered. Operator from Interflora called me and refunded me the cost of the gift. Customer Service was very good"

"Easy to use website - but 'response boxes' too small - very difficult to check details for payment etc"

"Reliable service, with quality flowers at an affordable price."

"So easy to navigate your website!Flowers not being delivered until Friday so fingers crossed ****"

"Almost a ten, but put off by rather complicated website."

"My questions were answered online very quickly as I wanted to confirm that the flowers I ordered would arrive in time for the funeral"

"I'm disappointed with regards to what’s on offer. Wish there could be more options available."

"Too much options of promotions or extras when all I wanted to do was get flower delivered simply.But otherwise a good service, used before and will use again in the future"

"Easy to use site with good selection at a fair price."

"Would have been nice to have a cheaper selection as £8 delivery already to be added"

"My mum always receives amazing flowers"

"Easy to find what I wanted and easy to order."

"Good selection of flowers and catering for most occasions"

"Great international coverage"

"I am doing this survey before my order has been delivered I can only answer on ordering my gift"