"I started on a well known stores site and couldn't see where it said recipients address for flowers. It only asked for my address so I go up. Your site easy and done in seconds with delivery today even though it's 1.30 already."

"Based on past experiences I put an eight only because what you order sometimes is different from what it's delivered. I am ordering a last minutes present today, let's see if it's delivered today!"

"Very easy to use online, lots of choice and quick delivery options."

"easy to navigate and order on site. the presentation of the products"

"Your website is very clear and easy to navigate."

"Never a problem to order and always deliver"

"Easily navigated site, clear instructions."

"quick and easy ordering. never had any problems with delivery or quality"

"You need an iPhone app right now"

"Plenty of well timed deliveries only two which were due to computer error that were un delivered but staff were in contact at all times and other options given"

"Alway good quality long lasting flowers in lovely arrangements. Delivery is fast too."

"Simple order process, didn't feel confused by any part of the journey, achieved my goal quickly, easily and with confidence it was correct."

"Really easy to use website and great to be able to send flowers to a friend in Germany easily. Only downside was that you mention having local florists in Germany but charge an international delivery fee, I understand that might actually be an international fee however it's felt weird paying more for delivery when it's actually going from a local florist to the recipient rather than from the UK to Germany. Maybe a wording change and building the cost into the flowers not the delivery might be clearer."

"I had a discount code but was not given an option to use it when placing my order"

"really easy to use this site."