"Selection is fantastic, although pricy (especially delivery) which is why I don't use you more frequently. Would be great if you could edit the card message on the summary page rather than having to go all the way back."

"I always use interflora and unlike other online services the flowers always look like they do in the picture"

"Excellent service overall and really appreciated, but frustrating trying to navigate your “post code” requirement for sender, from overseas. Why won’t it accept a NZ address and post code for sender? I always have to put someone else’s details just to satisfy the website. Trying to go back a page loses all your info and makes the online process really laborious and lengthy. Thanks for the rest of it, though, great service!"

"This is my first order with Interflora. I found the website very straight forward. My flowers are due to be delivered in 48 hours. I hope this next step will be as satisfying as the first part of my experience!"

"Difficult to rate your service when the flowers have not been yet delivered"

"Whilst the online facility was easy to use, and there was a very good choice of floral arrangements to choose from. I felt I could not give a higher rating until my order had been delivered on time, and the recipient satisfied."

"Simple and an easy way to send flowers over to friends in India"

"Very convenient service, delivered on time and as requested. Any problems are sorted out. Thank you."

"Lack of app, slightly clunky website"

"The ease of ordering and having my special gift delivered"

"On this occasion I am aware that delivery is likely to fail so wanted to arrange for flowers to be pick up at a local florist, however, although you have local florist listed (Selby, North Yorkshire) the programme insisted that the flowers would HAVE to be collected from Doncaster 14.5 miles away. I therefore had no alternative but to pay for delivery and hope the flowers are returned to the local interflora florist in Selby for collection."

"Every time I have used Interflora in the past it has always gone smoothly and I have been told that the flowers delivered were lovely."

"Always on time with delivery and very helpful. Easy site to use for ordering and flowers are top quality."

"Easy to use, trustworthy and reliable."

"Pretty straight forward process. No problems with the site"