"I have been a loyal Gold customer for many years and have always previously rated you 10 out of 10 and recommended you most highly to all if my friends and family. However I started having problems in February - an order arrived with no card - yet when I reported this, sadly I received a very unhelpful, unsatisfactory response to my email, and no response at all to my second email, which I was shocked and disappointed by. I then began experiencing problems with my account/ not being able to add a gift message to any of my orders but, sadly, I once again received another very unhelpful response when I reported this issue."

"No hassle easy online process"

"Had difficulty ordering my flowers when logged into my account, eventually I had to order everything first then log into my account, then finish and pay.Hopefully I will get me cash back through Quidco!!! My premium free delivery & Defence Discount also helped!!"

"Have used Interflora for years and have never had any problems and you have brought a lot of joy into my family and friends lives."

"It's easy to use, and the service to door is great. Thank you."

"When flowers are delivered"

"have always used Interflora,always delivers on time &great 'FRESH' flowers,recipient full of praise for flowers."

"A little long winded on line but always happy with the results."

"V easy site to use. And I place a lot of orders for international delivery so Interflora is ideal."

"Used you before. Delivery as expected and the flowers lasted really well"

"It was great that I could order flowers to Australia. A bit more expensive than I thought but special occasion."

"We always use Interflora for our Mom's birthday and Mothers Day overseas and she is always delighted."

"Easy to use App. No spam. Interesting product variation on top of quality core offering. Recipients seem happy every time - which is the most important consideration !"

"Easy efficient and always great quality and service"

"Service always good in the past"