"Because improvement is key for success"

"Good choice of options, with upgrades and add-ons."

"The website crashed half way through the order, but otherwise great service - thank you."

"There is nowhere to put the discount code in when ordering by phone or tablet when paying, so you place an order on phone or tablet, get given a discount code for future use then discover when you've gone through the order process next time you can't use the discount code. Most frustrating and expensive!!!"

"Very easy to navigate site. Flowers delivered on time and a text sent after they have been delivered. Very reassuring."

"If you make a mistake on the message you have to start the order from the start because there is no way of Editing it,apart from that brilliant."

"Easy to order, always deliver on time, high quality flowers"

"You don't always receive what you ordered. Also had a discount code but nowhere to put it so never received the discount."

"Website needs bringing into the 21st Century. Slow and long winded"

"Excellent range of flowers and delivery options. Order process is very easy straightforward. Previous orders have always been punctual and top quality"

"Have used in the past and know it is good reliable service."

"I always have a pleasant and easy transaction, browsing and customer service experience with Interflora. The whole process from looking to receiving the order is a breeze!"

"There is no UK app to make ordering easier"

"Fantastic range and very easy to use websit"

"I've had no problems with ordering what i want and the price is very reasonable"