"I knocked 4 points off your score because I've used you twice in the past and ordered chocolates to be delivered with my flowers and both times the chocolates weren't delivered. My experience with you this mothers day will determine whether I use you again in the future. Thanks"

"Your web site is poor It doesn’t remember my email when I tick the box"

"Im 400 miles away from my mum and the flowers are always fabulous x"

"A very reputable Company to use. My mum loves your flowers."

"Poor Website performance - Could not log onto my account and had to rekey all the information to place an order"

"Easy to order rarely an issue with delivery good service"

"The website is easy to use and I've always been very happy with the flowers that have been delivered"

"All products clearly displayed with a good description"

"Interflora failed to deliver my previous order. They notified me at 17.45 on the day of delivery. I was then issued with a £10 voucher, when I complained about the service, the telephone assistant apologised and stated that another £20 would be added to my gift card (which didn't happen). I've attempted to apply the £10 gift card on this order and he screen simply tells me that there are insufficient funds on the card and to select an alternative payment option. Very frustrating."

"Very clear and simple ordering process. Very good selection of flowers and gifts. Good value from the annual delivery pass."

"I've used Interflora many times before and they're always the best."

"Always use inter flora for my uk flowers. Always prompt & updates via email to say when delivery has arrived."

"Because of everything you can do now adays ****"

"Always had good serviceMy only issue is lack of app with Google store"

"I usually love Interflora because I am out of the country and can send flowers to my family easily but this time I could not find a place to enter my promo code (i went through the screens several times) and an offer that was sent to me was also not available - very disappointed as I have 3 orders to place. I have now just placed 1. As my time zone is different phone help was also not available to me this time."