"You emailed me with a discount code which didn’t come up as an option at checkout. I’ve bought from you before and always been pleased but because of this I will be purchasing elsewhere because I feel ripped off"

"Always deliver when expected and very good quality"

"So happy with the same day delivery service from a trusted company"

"had problems trying to book two items going to the same address and finally gave up. I tried over ten times. it was rather frustrating."

"Interflora have always been reliable and have delivered the flowers on time and as expected."

"used before, reliable service, flowers always fresh."

"Quick and efficient. Just a couple of things, couldn't see how to add another item to basket on website on ipad, had to switch to computer. Also didn't have funeral directors listed, but used their address instead."

"I have a discount code but at no point is there anywhere I can enter it. Scam."

"PayPal. Everyone uses it, so why not you"

"You've never let me down, and the product always excels."

"Efficient and easy service however I think an app would make the process easier."

"The webpage was easy to use"

"Make the text on your website visible! It's not clear where to put greetings card message"

"Simple and straightforwARD WEB SITE"

"I'd rate it a lot higher if I didn't have to buy one bouquet at a time, esp when it's mother's Day where as a couple who both have divorced parents we havw to do the basket 4 times. the check out UX could be much better guys!!"