"Easy to use, and have the option of speaking to some person when in need of help (VV important)."

"Could't get local delivery - CV77FS when needed. Website is irritating when trying to select address. For some reason I have to put email and phone number in twice. If anything is left out half the card details have to be put in again. It's easier having a tooth out!!!"

"Great selection of flowers by a reliable and trusted brand and an easy-to-use website"

"Easy to use and good choice of flowers"

"I’ve used you in the past and had no problems"

"Always Good Value for money. I don't give anybody 10/10."

"Can't really give more points until delivered"

"I think you could do more special offers and ability to duplicate orders with change of recipient, otherwise excellent service"

"Easy to use and lovely flowers"

"Not had any compliants or negative comments from recipients so far"

"Your service is really good, but the websites looks really dated, using low res images for buttons rather than css!"

"Very impressed to be able to send to Belarus, but I would have liked the option to put the address in Cyrillic ie Russian as well."

"The online system would not allow me to order a wreath to send to a home address, but it did not give me an error. After many unsuccessful attempts I had to disturb a grieving family for the funeral director, which then worked. Why?Also on completing the payment, I selected my home address for billing via the post code search but I could not find how to prefil the boxes so had to manually enter. Why? At this time I have not seen the flowers this is purely about the online ordering system"

"Lovely flowers sometimes more greenery than is shown in photo unfortunately. Would be nice idea if flowers sold with vase could be bought without the vase"

"Ease of ordering and the peace of mind that the recipients will receive their flowers"