"Really easy to order, and was happy with my previous order."

"Website is so easy to use, flowers not delivered until tomorrow so can’t comment, but used before and always been lovely"

"the website doesn't work properly, the promo code box didn't appear on the checkout. However your customer services were really helpful and gave me a link to make it appear. When I used the link my purchase was still in the basket with all the details so I didn't have to type the message etc again. So slightly irritating that I had to call customer services but thankfully not as much of a pain as it could have been."

"So far all my orders have been on time and flowers been of good quality"

"Reputation (so, reliable!) + good choice of complementary gifts as well as flowers + (Very Important) Much easier to find & complete a successful order to UK address from abroad with reasonable delivery charge .. you were way ahead of some big-name competitors on that! (They gave grief!) Will definitely come to you first next time. Many thanks"

"Easy to order. Remember me. Good range"

"1. In some cultures or according to certain individuals, carnations bring bad luck as they are often used in funeral arrangements (inexpensive flowers). 2. Consideration could be given to men, those color-blind souls who have to guess at the colors, and put up with ghastly perceptions of the real thing. My son is color-blind. Many of your arrangements are in pink (gray for the color-blind) and reds (which is seen as..I forget; green is brown). This depending on the type of visual impairment of course. Could an option be allowed in the order window? For my son, blues, violets, whites and yellows are perfect. Other types of color blindness see other colors perfectly. It would make orders more specifically personal and considerate. Thank you."

"Fairly easy ordering process but some inconvenient differences between the interface on my laptop and on iPad."

"Because, due to previous order, I have received emails from you, offering 12% off before midnight tonight, 29 Sept 2019... if I used the word DELIGHT when I checked out. I have searched and searched, gone backwards and forwards throughout your payment pages, and there is NOWHERE to insert the code word in order to get the discount. I am not impressed with your site at all. I consider that your emails offering discounts to previous customers are simply a con... I’m upset that I believed you, instead of using a local supplier. A pensioner."

"Web site appears old fashioned and clunky - needs an update"

"I have always had very good feed back on all gifts I have sent"

"It's a bit annoying to pick a bouquet and then find it isn't available for the post code."

"I find it extremely difficult to access my billing address - we have moved and the card is still registered on your website to the old address."

"Using your service is quick, easy and there's a good array of flowers of course!"

"Very easy to order and send flowers online with Interflora"