"I ordered today but don’t knothe quality of the flowers my friend will receive, my score maybe higher when they arrive."

"Excellent selection and choice of gifts at competitive costs. Customer service is second to none and the advisors have pride in what they do. Excellent ambassadors of Interflora."

"Website works well. Sometimes local florists aren’t as able as desired."

"Website clear and easy to navigate around."

"Received flowers that were beautiful"

"It’s frustrating you can’t save items in the basket and come back to them. There should be a button to go to basket at any time and amend the order before submitting Also when sending to Australia you enter a postcode but this does not then show as part of the address on the summary page"

"Easy to find a nice bouquet. No pressure for extras. Quick, convenient delivery to the UK"

"Your UX is really poor. I had to struggle though even though I was on a desktop."

"Interflora is the best option for long distance floral gifts"

"Easy to use site with no dramas. When I did have a question the chat service was on the money!! Boom!"

"ordered the yearly delivery last year but could not log on so just had to pay delivery - yes tried to get password emailed but no avail"

"Impossible to rate satisfactorily until delivery is made successfully"

"The boxes on your payment site are so small. The ordering process was a pain."

"Overall happy, although small print on emails can be misleading. September discount code gave impression it was available for orders placed in September, but was actually only valid for one and a half days at the end of August."

"Always lovely arrangements"