"I had read negative things about intimatewholesalers.com when I searched them on google. There were no reviews here on resellerratings. Their website showed the products I wanted and the prices were very attractive, so I decided to take a chance and see. My order was placed on 3/5. On 3/9 I received notification that some items were backordered. I promptly asked that those items be dropped from the order and the other items shipped. The order shipped on 3/12. 7 days to get an order out might be a huge negative to some, but I was OK with it, the items were not critical. I am under the impression that this is a small home business, they do not stock and must recieve shipments from wholesalers to ship to you is my assumption. I had no need to return anything and was generally pleased with the product and prices. Just don't be in a rush for anything...."