"Great customer service. I have purchased the brush stoke yoga mat & it is everything the description says. I love the material & the look of it. Highly recommend. "
"I couldn't be happier with the customer service at itfit! I ordered 3 regular sized head bands but found they slipped off during my workouts. Sent an email to customer service asking if they had any tips to help keep the bands from moving. Got a response within a couple hours saying they'd mail me a small band to try for free to see if the different size helped. Got the small band a couple days later and tried it right away. Found that it did fit better so I inquired about exchanging my other bands for smalls. Got a quick response saying no need to return the original bands, they would ship me the other two smalls free of charge! I've never had such amazing customer service before. So quick and so helpful! Not to mention, their products are great! I would definitely recommend this company to my friends."
"itFit is a top notch company. Their product is amazing and their customer service is fast, helpful and pleasant to work it. Best head bands around...hands down. "
"Customer Service at its finest! Thank you for the super quick reply and rectifying my error with no worries! "
"I went on line this morning to order a headband I was so excited....I had a small issue with the promo code so I emailed their customer support and I had not only a response but the issue was resolved in about 5 min from the time I hit send. This is what I call great customer service. Thank you customer support. "
"The customer service is top notch! They guarantee that their headbands are the best fitting and do the right thing if you are not 100% satisfied. The headbands are cute and fit fine at first, but I found that even after they shipped me the small size (for free, without hesitation when I commented about the looseness of the three I bought) that it is still shifting quite a bit and loosening up when I work out. Maybe just not perfect fit for crossfit buffs? I like it anyway and I will wear them for other activities. "
"Great product. Love all of the color choices.
Had to exchange sizes and once I supplied the tracking number things went very smoothly!"
"I had placed an order for some headbands and it had been some time since I placed my order and I still had not received my shipment. When I enquired about it, the customer service department was immediately on top of it and reshipped a new package to me without any hesitation.
Very happy with the customer service!"
"I placed my order last night and forgot the promo code. Before noon today itFit support responded to my email and credited my account with the savings. WOW, what awesome customer service, thank you!!"
"Had a problem with an order, they went above and beyond to fix. Great customer service."
"The shipping was much faster than expected (6 days only after I placed the order!). Very great service. I had a problem with one of the bands ordered. I received a very quick reply and they will send me another one to replace it. The other ones fits very well. "
"I placed an order for three bands, and one was sent to me in the wrong size. When I emailed itFit about it, rather than sending me a new band, they issued me a credit to their store and told me I could keep the band shipped in error as well.
Six months later I remembered that I had this credit, and to my surprise when I went to place an order, my credit code still worked! I was also able to apply a coupon code to my purchase, allowing me to use the credit on a second store item as well. Their customer service is amazing, and their bands are fabulous!
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"Awesome customer service! I ordered the wrong size by accident and the issue was rectified with one simple email. They stand by their products and give you assistance when you ask for it. Will not hesitate to order again.
The bands are gorgeous and vibrant - can't wait to try them out."
"Wow!. Amazing company is all I can say. I forgot to add the fall promo code to get a discount on my order, so I emailed them. This company not only responded, but refunded me back the discount within a couple hours or less. Outstanding customer service."
"These headbands really stay put while I exercise and they look great."