"They do not know Microsoft Products, the Media they send are recycled tags inserted in CD/DVD. Nothing new here..."
"Have shopped with IMV a few times now and have always been satisfied.
Product is exactly as promised, delivered quickly, works as well as I could hope."
"You need to have people who speak better English when they call to confirm the purchase. The bad broken English causes confusion and doubt that an order has been processed. Fred Franck"
"I cancelled my order on January 14th. I got my refund March 16. I am not pleased. But you get a 3 stars on pricing. I doubt I will buy from again ivmshop again"
"had to call your tech guys to help with installation of application. Jerome was great. solved my problem in record time. couldn't be happier."
"I ordered a software product for $ 99.98, which was delivered very efficiently. However, on the CD pack it was stated by the manufacturer - pctreasures.com, that it may only be acquired by consumers at the time of PC purchase, which was not the case and was not mentioned on the selling website.. I contacted PCtreasures, who advised that IVM is violating their license agreement with PCT and I should ask for a refund. Since then I have tried several times to fill in the 'Contact Us' form of IVM, everytime I filled in the Verification Word on the bottom, it reverted to blanking out the previously entered information. I also wrote an email to ****@****, sofar no reply.
I have the impression that IVM is a con and out to cheat. In many years ordering things over the net, I have never experienced anything like this, I am very disappointed.
Joe H."
"I purchased some Adobe software from this site. It took forever to arrive!! I entered the license key that they provided and upon activation of the software, I received a notice that the serial was not valid! I contacted Adobe and they informed me that the license I received was not genuine!! Further, I was informed that IVMshop is NOT an authorized dealer of Adobe software. Here is a copy of my chat transcript with Adobe:
Please hold as we route your chat to an Adobe Representative.
Hello! Welcome to Adobe.com! My name is 'Kenneth'.
Kenneth: Hi, may I have your first name please?
Don: Hi
Kenneth: Hello.
Kenneth: I'll be glad to help you with your purchase today.
Don: is IVMshop a legal Adobe dealer?
Here is a link to one of the Adobe products that they are selling:
http://ivmshop.3dcartstores.com/Adobe-Photoshop-CS6-Win_p_569.html
Kenneth: Let me check that.
Don: ok
Kenneth: I'm sorry, it's not a legal website.
Their "USA office" is also very shady too! If you check it out on Google maps "Street View" you will see that it is an Allstate Insurance office!!!!
3725 Walden Avenue Suite 55
Lancaster, NY 14086
"
"Purchased an Adobe product from ivmshop, and was please to get a call from their tech support after I left them 2 messages, and a live chat request for someone to help me. I was please with their service, and I liked their prices. I will bookmark them for possible later purchase in the future. "
"I was very pleased with a previous purchase and expect similar results with the recent one which has not yet been received. I will respond again, pro or con as is fitting.
Please note my new email address: "
"Great price, arrived earlier than expected. I will do business with ivmshop.com again."
"I plan to report this company for fraud if they don't refund my money immediately. They have debited my credit card but have not provided the product, nor responded to my emails asking where the product is. "
"Excellent service when it comes to keeping the customer happy. Corrected error in product shipped within 1 hour of discussion on telephone. James you are an angle with a 5 star rating.
Thank you
Joseph Bergmann
Telephone ***-***-****
"
"Fast, efficient service. A good retailer."
"The electronical delivery never happened so far after one week from the order. Also, as a customer living overseas, I would expect to get the confirmation phone call on local daytime or in the evening, and not at 1 am, when I'm in asleep. The ordering process was good though."
"The ease of purchase as well as the swift manner that the product was at my doorstep, would make me come back to order from you again."