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bestshop92.com/ jxelectronic / Jiaxin International Trade / chinacraft

2 reviews
1.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2008-04-11

"DO NOT BUY FROM THEM. They are 110% fraudulent. I had the same issue about never receiving a tracking number from these people. I have a claim with Paypal and I'm not sure yet if I'll be seeing my money ever again. Just don't do it. "

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Verified
1/5

2008-03-31

"I order a Sony HDR-SR12 online for a great price. Too good to be true. They sent me an e-mail saying they received payment and that it would ship out tomorrow and that it would take 2-5 days to received the item. I sent them an e-mail the next day asking for a tracking number, no response. I checked my order online it said it had been shipped out. I noticed that there paypal payment address had changed. I sent an e-mail to both the customer server e-mail and both paypal addresses asking for the tracking number no response. I logged into there website the next day, now my order has been canceld. e-mailed again no response and no refund. I tried to log into there website again, now my login account has been deleted.Also there paypal address changed again. I e-mail again no response. I have open a dispute with my creditcard company, but have not got it resolved yet.Customer service was great, but now that they have my money , I have not received the product or a refund. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges