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Product & services pricing
4.00/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.48/5
Customer service:
4.43/5
Return/Replacement policy:
3.91/5


Verified
5/5

2024-12-14

Great Customer Service

"She answered all my questions to my great satisfaction! Great price as well!"

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Verified
5/5

2024-12-09

Customer since the 1970's

"I have been buying lamps from Lamp Plus since the 1970's and look at me, still buying from them. I have never returned a lamp (or a lampshade) I had a problem with purchased in a store or/and later online. Maybe I am just lucky, but I don't think so. When shopping I recommend starting here, you are always free to shop around, but at least you started with somebody who does this as their primary business."

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Verified
1/5

2024-12-02

I ordered this fan in mid October but....

"I ordered this fan in mid October but.... it never shipped. I called in Mid November. Told them ship it or cancel. A week later it was cancelled. Then I got a shipping notice. It got all the way to my town via FEDEX. Then it turned around. It is being delivered back to the manufacturer today. This is ridiculous.

I paid an electrical 2 months ago for installation. I need this fan to get shipped SOOON and delivered.

"

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Verified
4/5

2024-11-28

No “CYBER50” discount

"It was easy to navigate the sight and I found the fan I wanted but it did not qualm for the advertised CYBER50 savings. "


Verified
5/5

2024-11-11

EASY TO FIND THE DIMENSIONS I WANT

"Other websites are confusing because they show all sizes and descriptions, but your websites asked me first for dimensions and style. Much easier to use! I will order from you again. "

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Verified
5/5

2024-10-23

Always Nice company to work with

"I have been shopping since 2019 with always excellent service..Dr. Anil K Agarwal"

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Verified
5/5

2024-09-18

Easy purchase

"Easy purchase! Many options including Paypal. Product was gorgeous! Packaging was phenomenal. Shipping speed was quick and tracking was easy. I couldn't be happier. I even bought another lamp to match the one that arrived today because it was so beautiful."

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Verified
5/5

2024-09-11

User Friendly

"Everything was very easy to understand and process without any issues."

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Verified
5/5

2024-08-26

Great Choices

"I looked at so many lights for the outside of the house before choosing some cute ones to suit our needs. Today I shopped for kitchen and a pendant light to hang over the dining room table. I like all the choices that can fit into different styles. Our house is a log cabin so we are limited in style and how to fit the fixtures. Thanks for the selection."

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Verified
5/5

2024-08-22

easy check out.

"I just happened up on the search found what I wanted. Easy check free delivery woo Hoo, can't wait to see it on my wall. Updating the house after 20 years it's time for something pretty and new."

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Verified
5/5

2024-08-14

no problem

"easy, no problems. Found what I needed to finish my fan replacement. "

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Verified
5/5

2024-08-09

Stellar experience!

"Can’t believe how easy Lamps Plus makes the shopping experience! I had a terrible time finding the right ceiling fans to work with our light switches, and every time I needed to swap them out, they answered the phone right away and were prompt, professional, knowledgeable and understanding. Can’t say enough good things about the experience and this company!"

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Verified
2/5

2024-08-08

Need a warranty past 2 months

"In 3 months the light went out. Could not get a refund or exchange because it's been 3 months."

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Verified
5/5

2024-07-28

Beautiful

"It Was quick, easy and great selection, reasonably priced"

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Verified
5/5

2024-07-16

Chat Helped a Lot!

"The fixture we've ordered is about a third what other companies are charging for virtually identical chandeliers, and Lamps Plus's Chat helped us determine in real time and before we ordered if the item was right for us."

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