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Product & services pricing
3.97/5
Chance of future purchase:
4.41/5
Shipping & packaging:
4.52/5
Customer service:
4.47/5
Return/Replacement policy:
3.91/5

Verified
5/5

2022-02-20

Great shopping!

"Love our lighting! Bulbs are just right! Can’t wait for the ceiling fan!"

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Verified
1/5

2022-02-20

Horrible shippng and handling rates

"Contacted Lamps plus through the chat person and asked about the very high shipping and processing rates. The only response was that Lamps Plus had no control over where and how theyre vendors shipped. I was sorry to hear that Lamps Plus had not worked to find out how and at what costs their vendors were using for shipping. Specifically ,to states included in the US. This is a very important lack of customer support from Lamps Plus and an important feature to everyone who gets the same surprise , as I did , about the very high shipping and handling rates.
"


Verified
5/5

2022-02-19

Amazing easy peasy!

"Changed my mind on the Medallion & spoke to Paul, he canceled for me so courteous & professional! "

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Verified
5/5

2022-02-19

Powder Room Lights

"Lamps Plus website is well designed and easy to use. Makes shopping easy."

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Verified
5/5

2022-02-19

Great products and Service

"Lamps Plus has great selections and quality products. The website is user-friendly with options to select similar product lines. I order frequently for a luxury resort. Products are packages and shipped with care.
"

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Verified
5/5

2022-02-18

simple and easy

"Especially when my wife helps me taking the pictures of the lamp."

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Verified
5/5

2022-02-18

April Styczenski review

"Wonderful customer service. I will be ordering again"

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Verified
5/5

2022-02-17

They are the VERY best!

"Great web searching experience plus amazing customer service, both on the phone (for great design assistance) and in the store (returns are easy), make this retail brand the go-to place for all of my lighting needs. Exceeds all of my expectations. Sets the bar for all others to match."

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Verified
5/5

2022-02-17

great customer service!

"I love using their chat feature to get immediate info on specs on their product."

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Verified
5/5

2022-02-16

"One of the easiest order sites I've ever used and I'm 63 years old and I order a lot of things online so thank you for that"

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Verified
5/5

2022-02-16

Lampshade replacement

"I went through your design chat for assistance with which shade would be the best for my floorlamps. Maraun immediately found the one that was perfect. TY"

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Verified
5/5

2022-02-16

Easy to deal

" I have been buying all my lighting stuff with lamps plus. Their costumer service is so great and easy to deal with. The web site is so easy to navigate to find what your looking for"

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Verified
5/5

2022-02-15

Repeat customer

"Fast shipping and quality products. I have purchased several lamps for our new house, and the selection is superb. Very satisfied."

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Verified
5/5

2022-02-14

Glass replacement

"I was amazed that getting replacement glass panels for my outdoor lights would be so easy. Just a couple clicks."

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Verified
5/5

2022-02-14

Don’t use your phone

"Don’t use your telephone use your laptop"