"Battery didn't fit properly - connectors didn't line up because of a bulging case. Very poor build. Asked for money back - was told in broken English that it wasn't their problem. Was willing to send battery back to them. No response.

Opened a PayPal case, they responded that they would send a "rma". Then I noticed the Chinese mobile number on the PayPal account. Asked why no Australian phone number. No response. Escalated to PayPal dispute. Got a full refund from PayPal including postage.

Don't expect any aftermarket support if something goes wrong. Thankfully I paid via PayPal so it was easy to get my money back."

"Meh. These guys are so so. Will not order again."

"This site claims fast delivery I ordered in Australia on the 1st of may still have not received it on the 27th May..they do not respond promptly at all in legible English and when they do its generic rubbish. They advertise fast delivery but it's not at all. "

"I had a really good experience buying a replacement battery for my computer. I wanted a genuine Asus A53E battery and I found I could buy it here. Other sites said Genuine Asus battery but were actually genuine compatible Asus batteries. Customer email inquiry was responded to very promptly. The order arrived from China to Australia in about 4 days from order. Put in the new battery and worked right away despite me being worried all the time it would play up. I would definitely buy again because of my previous good experience. "

"SONO DEI TRUFFATORI!!!! VI DENUNCIO ALLA POLIZIA POSTALE ITALIANA!!! NON ACQUISTATE DA QUESTI VENDITORI CINESI! LE BATTERIE NON SONO ORIGINALI!!!"

"Ordered HP 677770-001 laptop adapter in Singapore and i got it after a week. Delivery was prompt and the guy did contact me to confirm delivery and securely left the package as instructed since I was not at home during that time. Thanks and i will order again my future stuff at www.storebattery.com.sg

Note: this is my 2nd time to buy stuff from the same site."

"I am very happy with my dealings with this company. Was easy to order a replacement battery and it is working fine. Delivery was very quick, especially given that it was coming to Australia from China.

Time will tell the quality of the battery, but the company has been easy to deal with.

Happy to recommend them."

"I am very happy with this company. They were very prompt in replying to my emails and even offered assistance. I will definitely do more business with them."

"Be warned this company only honours the deal when things go smoothly the first time around. If a mistake is made, however they quickly become unwilling to offer any assistance whatsoever. "Waste of money" was the comment.

I have had a poor experience from the battery store, unfortunately. Where initially they were helpful in setting a small problem right (the battery supplied was defective), they have in the end declined to supply the part I have ordered. I am now left with an item that I did not want and no way of obtaining the part I did order.

The store battery appears unable to supply the product as advertised on their website and as promised when the purchase was made.

I would expect a level of integrity from business that means I could be confident of receiving goods that I have paid for. It shoukld be regarded as less of a "waste of money" to honor the deal, than to leave a customer dissatisfied.

It would appear that the battery store beleives there is some obligation on me, the buyer, to make sure I receive the correct goods in good order, when this is clearly not the case. I have no control over the outcome of this deal and have paid my money in simple trust that your company will be honourable to make good on its promises.

I fail to understand why your company would not wish to make good on the agreement entered into.
I have kept my side of the deal by paying $84.78 as well as an additional $15 to your company and I expect that your company will in turn keep your side by supplying a GATEWAY TA7 14.8V 6600mAh laptop battery.

"

"I searched for a battery to fit my laptop and finally found one at the shop. Though the battery was shipped from Hong Kong, the communication with the seller was really smooth and the shipping was quick. In addition, the price was the cheapest in any shops including in Japan. Thanks"

"Had around 4 dealings with them over a period of months for a business, all good, no problems at all, reasonable prices.
storebattery.com.au"

"Great price. Speedy delivery more than happy. Have to order another now due to dog enjoying to chew the wrong things.
Recommend as a seller."

"DO NOT TRADE WITH THEM!
The battery I received was defective and they simply refused to replace it unless I was ready to part with more money because "it is expensive for us too". I tried to reason them to no avail: unless I paid more money and paid for the return, I could go and rot in hell.
Trade with them at your own risks, I personally would rather chop one of my legs with a little spoon than having anything to do with these guy. Shame I can't give it a 0 star rating."

"I am in Singapore and placed order in http://www.storebattery.com.sg.
On 18 Nov 2012, I have placed the order of 42T4790, Lenovo,
Item #: 1002229-95483-1. And now I have not got any response from the website and I don't know how to contact them. Very said."

"Brought a replacement dell battery, very quick delivery service to australia. AAA rated seller"