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Product & services pricing
0.00/5
Chance of future purchase:
3.44/5
Shipping & packaging:
0.00/5
Customer service:
3.57/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-01-27

Great prices, fast free shipping

"Just bought a new Toyota in NY. The dealer quoted $405 plus tax for all weather floor mats and cargo cover.
Lewis Toyota was recommended by a friend, and for the exact same package their price was $237 with free delivery. I placed the order on Saturday and it was delivered the following Friday.
"

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Verified
5/5

2024-01-20

Best dealership around!

"Always an easy transition buying parts and customer service is very helpful tracking down parts "

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Verified
1/5

2024-01-08

Lewis ****

"Not customer friendly once sale is complete"

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Verified
1/5

2023-12-29

No communication

"I will have to do a credit card charge back now."

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Verified
5/5

2023-12-29

Great experience!!

"I was able to get a part for my 1999 Camry much cheaper than at my local dealership OR any other online site! I called and spoke to a very nice man in the Parts Dept, and was able to get my questions answered, and delivery was earlier than expected. I would definitely do business with Toyota of Topeka again. Thanks, guys!"

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Verified
5/5

2023-12-21

The ONLY Toyota dealership that offered true sales price

"I Googled Black Friday Toyota sales looking for a couple TRD air filters for my Tundra. Lewis Toyota of Topeka was the only dealership I could find that offered the true 25% discount. The filters retail for $50 each. My local dealer, Kerry Toyota of Florence, KY offered them for $48.30 each...not the 25% off as in the Toyota add. I got both through Lewis for a total of $60.37. Since I live in the Greater Cincinnati area I checked the other neighboring Toyota dealerships only to find they also didn't honor the national Toyota sales campaign. So glad I stumbled upon Lewis Toyota."

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Verified
1/5

2023-12-20

Not ordering from here again

"Submitted an order 4 weeks ago and still haven't received it. I've inquired twice about order status and received no response."

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Verified
1/5

2023-12-10

Where is my order?

"Ordered on 11/26, charged a few days after, email from parts manager a week ago promised shipment by 12/8, website still showing "in process" status. Get yourself together, don't make promise that you can't keep."

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Verified
5/5

2023-12-07

I ordered parts, and they all came quickly, and one issue was resolved to my satisfaction.

"Great price, and quick shipping. I did receive a crushed air filter, due to shipping box being smashed by shipper. But Lewis Toyota of Topeka sent me a replacement no charge. I will definitely be using them again."

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Verified
1/5

2023-12-06

No response to online order inquery

"Ordered item on black Friday. No shipping notice. No email response. "

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Verified
5/5

2023-12-05

Black Friday sale

"Ordered headlights for my 2006 Tacoma. Shipping was very fast but one arrived damaged. I contacted the parts department with pictures and in no time I had a return shipping label and my replacement was on the way. What makes this even more impressive was that it was accomplished in the middle of a wildly successful Black Friday sale of (I'm told) over a thousand parts and accessories orders. Thank you Lewis Toyota. Topeka Kansas is fortunate to have you!"

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Verified
5/5

2023-12-05

Purchased brakes

"Great price and shipped as promised."


Verified
1/5

2023-12-01

No email reply and no shipping

"I contacted them by email but never reply back.
place an parts order and it passed 7days bit still no shipment update.
"

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Verified
5/5

2023-11-29

Outstanding Service

"Great buying experience....Super Easy...Great prices...."

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Verified
2/5

2023-11-29

Online parts order

"Placed online parts order, received initial confirmation of order but heard nothing since; got this survey instead. Would appreciate an update on my order."

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