"I thought it didn’t work at first! I was really hoping to find my daughter but the initial trace was kinda confusing. After a few conversations with their email support, the hackltd.com made more sense and I’m satisfied with the results.Try Hack Ltd they provide the best service ever."
"I purchased mspy Dec. 1st 2021
It promptly stopped working Dec. 2nd 2021
I've spent hours working on it,
I uninstalled it, reinstalled it, sent a text with 10000 in it repeatedly. Had tech support work on it. All to no avail. It just won't work, period.
I requested a refund for the $139.00 I spent.
That was back in early December. It's now mid January.
Everytime I log in and ask about my refund, I'm told "it's pending review and will be a few days." It's been over a month. So just know if for whatever reason the app doesn't work, they won't help you and will keep saying "your refund is pending" so you've just paid them $138 to waste your time. "
"Sales reps will say they can monitor an iPhones social media texts location etc and they can’t. It has to be backed up by iCloud daily to update dashboard if it ever even does and I was told it would basically clone the targets iPhone. They’re liars then you can’t get a refund or anything. This company ****. Do not give them a single dime.
"
"site to be careful big scam nothing works, no refund even before the 14 days of withdrawal"
"If I could rate a zero I absolutely would. This company is fraudulent in their claims that the app would be "invisible" and that the user wouldn't even know it was there. They are fully aware that if you have a device running Android 10 or higher this is simply not possible. However, they will NOT tell you this information upfront. I installed the app and found that the app icon is visible on my device. In addition, because it is highly visible it can be easily uninstalled. I tried hiding it in other apps that can disguise it as a calculator or lock it from being uninstalled but this rendered the app useless. Less than 12 hours after installing the app on my device I contacted their customer chat for support. It was at this time that I was told that I could hide the app icon in a folder. However, this is not possible on my device. I opened a support email for further assistance and was told again to hide the app icon in a folder. When I sent video that this wasn't possible, I was told they were giving me their paid tech assistance for free to resolve the issue. I downloaded the teamviewer software they required, set up an appointment and the first thing tech support tells me is that it is not possible to hide the app icon on an Android 10. He doesn't even try to work on the phone- they know that the app cannot be invisible on my device and they admit their website is deceptive. Yet they won't give me a refund to which I am entitled. I've been jumping through hoops to get this app to work on my device and I've complied with every request given to me. At the end, the response is always we have "Your issue will be escalated to our Billing Department. Our Billing Agents will contact you by email within the next several business days regarding your cancellation request. We appreciate your patience!" but what happens is that they send me the youtube video to hide the app icon in a folder. Again. They are simply trying to run the time clock out on the 14 days they have to issue a refund. They are refusing to stand behind their product or their very terms and conditions."
"Best spy app and support given by Alex Scott. Excellent"
"I got best customer service by alex Scott . And mSpy app is the best app which you are looking for . "
"Had my issue resolved very quickly, in a very efficient manner. The live chat support provided bby Alex Scott was amazing!"
"Using mspy is brilliant, they provide an excellent service where I can see where my daughter is and who she is talking to at all times. I recently had to use the online chat and would like to give a special mention to Payton Bryant for her fantastic customer service. I would highly recommend many to all worried parents"
"Thank you for your great customer service!
You made using MSpy so easy and really have made it so easy. You’re the best Alex Scott!"
"Alex Scott has helped me threw installation service by mSpy, very good service, you really don't need to worry about anything!
Very exlusive and good service!
"
"Eventually got the best for this, Thanks, Whltehat, on Insta gram
"
"Most has been a wondering option for keeping track of my loved ones device. Alex Scott in Customer service has always been very helpful. Would highly recommend spy."
"This does not work. I have an email from them apologising it didn’t work on iPhone however they refuse to refund suggesting there may be a future fix. That was a year ago. I have now asked for the fix or a refund. I have an email from them stating they will not refund even though they admit I will not be able to make it work !!!! So essentially it is a scam they say it will work upfront (knowing it won’t), take your money, and refuse to refund in spite of the fact they have data showing I haven’t used it. They know when they sell it to you it isn’t going to work, they will take your money regardless and won’t give it back even though the only thing you have done wrong is trust them. I feel strongly about these companies that choose to rip off knowingly. "
"Very helpful customer service and support over at CyberHackiT dot com helped me with all my problems. call logs, data recovery, phishing etc. Fully detailed results was on time and even earlier than expected. Everything was great :)"