"Purchased mSpy after a lengthy online chat with an online mSpy Representative, despite being told it would work on iOS 7 and above, I only found out it was not compatible with the most recent update (14.4.2) after I had paid and received installation instruction, no where on their website does it state that it does not work on the most recent iOS.
Requested a refund as I was promised a refund by online representative if it did not work, request for refund has been vehemently denied.
I have copies of all chats and have forwarded them to their billing department, of which they don't care once they have your money.
KEEP AWAY - DON'T WASTE YOUR MONEY!!!"
"Let me tell you this guy saved me from embarrassment because the issue that I was having was simple yet seemed so challenging for me. Really happy that he took the time to assist me and he was really kind and patient."
"Dan Armstrong did a great job at helping me with the issues I was having"
"Fui muito bem atendida, estava com problema quase desistindo o o Alex me ajudou incrívelmente, super recomendo "
"STAY AWAY—SCAM ARTISTS!!!!! They have $99 for the year all over the internet. I sign up and they charge me $138.99. I contact them-NO RESPONSE. I then get an email receipt that I paid too much but NO instructions on where to access my SPECIAL NEEDS daughters phone!! I emailed them 10 times over 5 days and just keep getting the automated email that someone from billing will be with me within 24 hours. YEAH RIGHT!!!!! "
"Perfect good as never best done"
"Very good support line, nothing was a problem and made sure issue was resolved quickly."
"Ótimo atendimento, muito atencioso o sr. Alex Scott no momento em que fui atendida para instalação."
"Buenas noches
El día de hoy envié un mensaje porque tenía problemas ya que en mi laptop no tendría acceso a mi aplicación de mspy desde hace varias semanas al enviar mi ayuda al chat me atendió la señorita Emma Clark y me brindo su atención super rápido, me oriento y seguí sus pasos y logre poder entrar a mi aplicación, agradezco mucho su atención y su ayuda. "
"Great customer service provided by Alex Scott! Will recommend others to give the app a try, customer service always willing to lend a helping hand. "
"Daria Rodrigues has help me though mspy and he answered any questions I had . Highly recommend the app . "
"fui muito bem atendido pelo Sr Jaso Weigel, ele conseguiu solucionar meu problema rapido."
"APP DOESNT WORK
NO REFUND POSSIBILE"
"I wanted to check my spuose's device and tried many applications but everywhere root was required to check social media.
Thanks to mSpy I can do it without root. Just try their Family kit it includes every premium feature and it worth it."
"I like the software because it gives me an opportunity to be calm about my children. I just love it.
Even social media can be tracked."