ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.28/5
Customer service:
3.94/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2023-12-30

They are the **** kittens of external hard drives

"My second purchase. Good products"


Rep reply posted 2024-01-02
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you are satisfied with our external hard drives. We appreciate your continued support and hope to serve you again in the future.”


Verified
5/5

2023-12-29

Snappy

"Payment process was simple and fast"


Rep reply posted 2023-12-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that your payment process was snappy, simple, and fast. It's always our goal to provide our customers with a seamless shopping experience. We truly appreciate your support and hope to assist you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-29

Great source, great prices

"When I need something for my computer, iPad or iPhone, OWC is a fantastic source and they have great prices."


Rep reply posted 2023-12-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you found MacSales.com to be a great source for all your computer, iPad, and iPhone needs. Providing our customers with fantastic prices is always a top priority for us. We appreciate your support and look forward to assisting you with any future purchases.”


Verified
5/5

2023-12-29

Easy

"Smooth transaction. Went well!"


Rep reply posted 2023-12-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the fantastic review! We're thrilled to hear that your experience with us was easy and that the transaction went smoothly. Your satisfaction is our top priority, and we're grateful for your support. We'll strive to continue providing you with excellent service in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-29

Cheap Ram

"Great Ram for iMac much better price than apple option"


Rep reply posted 2023-12-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you found our RAM to be a great value for your iMac. Providing affordable options for our customers is always a top priority for us. We truly appreciate your support and look forward to working with you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-29

Excellent Experience

"Was extremely easy to find the parts. They were all in stock. Waiting to see how good they work!"


Rep reply posted 2023-12-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing review! We're thrilled to hear that you had an excellent experience finding the parts you needed and that everything was in stock. We can't wait for you to see how well they work! If you have any questions or need further assistance, please don't hesitate to reach out.”


Verified
5/5

2023-12-29

Couldn't be happier

"A great website. Found the right memory and was finished ordering in less than 5 minutes.
"


Rep reply posted 2023-12-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you had such a positive experience with our website. It's great to know that you found the right memory and were able to complete your order in less than 5 minutes. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-29

Easy

"My experience was very simple and easy. First time buying memory for my CPU. "


Rep reply posted 2023-12-29
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that your experience with us was simple and easy, especially considering it was your first time buying memory for your CPU. We appreciate your business and look forward to serving you again in the future! https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-28

Easy checkout process

"Only thing that would have made the checkout experience better would have been if your site supported Apple Pay.

*Edit*

After seeing Michael's comment about Apple Pay being supported, I went back to the site and clicked on a random item. After adding the item to my card, I now see an option for Apple Pay. Very odd that wasn't shown as an option when I made my original purchase. Good to know though for future purchases. Thanks!
"


Rep reply posted 2023-12-28
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the wonderful review! We're thrilled to hear that you had a smooth and easy checkout process. We do support Apple Pay as long as it has been set up on the device used to make the purchase! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
2/5

2023-12-28

repeated errors during checkout

"I proceeded to checkout, paid with Paypal, and it gave me an error a about items changing. I check on things, went through checkout again, and got the error again. This repeated. Had to check out in another browser (Safari)."


Rep reply posted 2023-12-28
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your experience, and we apologize for the inconvenience you encountered during checkout. We appreciate your persistence in resolving the issue, and we're sorry for any frustration caused. Our team will investigate the error to prevent such issues in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-28

Excellent Website

"The website is easy to navigate with lots of information for each item. Esay checkout."


Rep reply posted 2023-12-28
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that you found our website to be excellent and easy to navigate. Providing you with a seamless and informative shopping experience is always our top priority. We're also glad to know that our checkout process was hassle-free for you. We truly appreciate your support and look forward to serving you again soon!”


Verified
5/5

2023-12-28

Super easy shopping

"I was able to find exactly what I need, sign up for an account, and complete the purchase within minutes. Thanks!"


Rep reply posted 2023-12-28
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that your shopping experience with us was super easy and that you found exactly what you needed. We appreciate your business and look forward to working with you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-28

My favorite place for new or used

"Always receive the best products from OWC. The used items always look like new! Customer service has always been a good experience. Highly recommend them."


Rep reply posted 2023-12-28
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We couldn't be happier to hear that you've had a consistently great experience with us. We take pride in offering the best products, whether they are new or used, and it's wonderful to know that they always meet your expectations. Providing excellent customer service is our top priority, so your kind words mean the world to us. We truly appreciate your recommendation and look forward to working with you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-27

Awesome

"Yeah it was good - just placed the order and bam! Done. "


Rep reply posted 2023-12-27
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that your experience with us was awesome and that placing your order was quick and easy. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2023-12-26

ALWAYS EASY

"It's always a snap to purchase what you need. Product is displayed in a clear and concise manner. A couple of clicks and you are done."


Rep reply posted 2023-12-26
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to leave us this amazing review! We are thrilled to hear that your experience with us has been nothing short of fantastic. Our team works hard to ensure that our website is user-friendly and that the purchasing process is seamless. We appreciate your kind words and we look forward to working with you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”