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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.28/5
Customer service:
3.94/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
4/5

2023-12-25

Subsets hidden

"Looking for an LTO-9 drive, I had to say I was buying an LTO-8 before the option of the drive I wanted showed up. "


Rep reply posted 2023-12-26
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to leave us a review! We truly appreciate your feedback. We're thrilled to hear that you were able to find the LTO-9 drive you were looking for, even though you had to select the LTO-8 option first. Your input helps us improve our website and make the shopping experience even better for our customers. We hope you enjoy your new LTO-9 drive! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-25

same ole

"Clean web interface makes ordering smooth like usual."


Rep reply posted 2023-12-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our web interface clean and ordering process smooth. Your support means a lot to us and we're grateful for your continued business. We're always here to assist you with any future needs you may have.”


Verified
5/5

2023-12-24

Easy to use

"Easy to buy - was inexpensive - what I needed"


Rep reply posted 2023-12-26
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your incredible review! We're thrilled to hear that our website was easy to use and the purchasing process was a breeze for you. We always strive to provide affordable solutions that fit our customers' needs. We appreciate your feedback and hope to assist you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-23

love mac products!

"Easy to use website, had no problems whatsoever!"


Rep reply posted 2023-12-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you love Mac products and had a great experience on our website. It's always our goal to provide a seamless and user-friendly shopping experience. We appreciate your support and look forward to serving you again in the future!”


Verified
4/5

2023-12-07

It was cool

"It could have been a bit more clear process anyway I got it done"


Rep reply posted 2023-12-07
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your 4/5 star review! We appreciate your feedback and are thrilled that you had a positive experience overall. We'll definitely take your suggestion into consideration to make our process even clearer. We're glad we could help you get it done, and we look forward to assisting you in the future!”


Verified
5/5

2023-12-22

Good deals on Cinema Monitors

"Found two good cinema monitors in the garage sale"


Rep reply posted 2023-12-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you found some great deals on cinema monitors at our garage sale. It's always exciting to provide our customers with quality products at unbeatable prices. We appreciate your support and look forward to serving you again in the future. Happy shopping!”


Verified
4/5

2023-12-22

Have 2 login twice

"I was already logged in why do I get prompted for credentials again to confirm order details??"


Rep reply posted 2023-12-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your feedback! We're thrilled to hear that you had a positive experience with MacSales.com. We apologize for any inconvenience caused by having to log in twice. We constantly strive to improve our user experience, and your feedback helps us do just that. We appreciate your support and look forward to working with you again. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-22

OWC is always my 1st option for buying MAC anything

"Seamless process - OWC is for the community. "


Rep reply posted 2023-12-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you always choose MacSales.com as your first option for buying anything Mac related. We strive to provide a seamless process for our customers, and it's fantastic to hear that we delivered in your case. We truly appreciate your support and for considering us as part of the Mac community.”


Verified
5/5

2023-12-22

Great service along with great prices

"No complaints. All my experiences with OWC have been favorable. Competitive pricing and outstanding customer service."


Rep reply posted 2023-12-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and prices. Your satisfaction means the world to us, and we are grateful for the opportunity to provide you with outstanding customer service. We truly appreciate your support and look forward to serving you again in the future!”


Verified
3/5

2023-12-22

Honey Bunn

"Good took a minute to check compatibility "


Rep reply posted 2023-12-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your feedback with us. We are sorry that it took a bit to find compatibility; we are glad you did and hope the drive is working great for you! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-21

SMOOTH

"love the items and prices the online chat customer service was also really helpfull"


Rep reply posted 2023-12-21
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that you had a smooth and enjoyable experience shopping with us. It's great to know that you love our products and prices. We're also glad that our online chat customer service was helpful to you. We truly appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2023-12-21

easy peasy

"Shopping experience was straight forward for someone who know what they want. We expect the product experience to just as good, as others in my network has stated."


Rep reply posted 2023-12-21
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that your shopping experience with us was easy peasy and straightforward. We're confident that your product experience will be just as good, especially since others in your network have had great things to say. We appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2023-12-21

Easy Peasy

"You have what I need and making my aunt very happy"


Rep reply posted 2023-12-21
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the fantastic review! We're thrilled to hear that we had exactly what you needed and that your aunt is happy with her purchase. We appreciate your support and look forward to working with you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-20

older tech looks for a loving home

"I've wanted to get a MacMini for a while and while the M-something machines are very nice, they weren't what Santa ordered. On top of that, I've got an RTX 2070 Super collecting snow ... dust! This 2018 MacMini plus the eGPU I bought with it ought to give me the Mac work (play?) station I've wanted. Thanks for supporting the Mac community for so long. (I think I got my first piece of tech from OWC back in the mid '90s. (I think I've gotten old enough to be Santa!)"


Rep reply posted 2023-12-20
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that you finally got your hands on the MacMini you've always wanted, and that it is the perfect addition to your Mac work (play?) station. We truly appreciate your continued support of the Mac community, and we are honored to have been a part of your tech journey since the mid '90s. It's customers like you that make what we do so rewarding. Thank you for choosing MacSales.com!”


Verified
5/5

2023-12-20

Sleuthing for peripherals

"Setting up a new iMac seeking a few things like storage and such. Good visit with OWC... thank you! "


Rep reply posted 2023-12-20
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us while setting up your new iMac. We're always here to provide you with the best peripherals and storage solutions. Your support means the world to us!”