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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.28/5
Customer service:
3.94/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2023-12-19

Fast and easy

"Didn’t receive product yet but the search’s and checkout was good so far "


Rep reply posted 2023-12-20
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that your search and checkout experience on our website has been fast and easy. We apologize for any delay with the delivery of your product, but rest assured, our team is working hard to get it to you as soon as possible. Your support means the world to us, and we can't wait for you to receive your order. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-19

Quick Answers

"I made 2 calls to determine the best backup option for my Mac Pro Mid 2012"


Rep reply posted 2023-12-19
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your wonderful review! We are thrilled to hear that our customer support team was able to provide you with quick and helpful answers regarding your backup options for your Mac Pro Mid 2012. We truly appreciate your business and look forward to assisting you with any future needs you may have.”


Verified
5/5

2023-12-18

OWC as expected!

"In stock storage solution shipping next day!"


Rep reply posted 2023-12-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that your experience with MacSales.com was just as expected. Our team is dedicated to providing fast shipping and reliable in-stock storage solutions. We truly appreciate your support and look forward to assisting you in the future.”


Verified
5/5

2023-12-18

Super easy

"Had no trouble finding exactly the memory cards needed for my old machines."


Rep reply posted 2023-12-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that you had a super easy time finding the exact memory cards you needed for your old machines. We truly appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2023-12-17

Straight forward Purchase

"Online purchase is as simple as 123. Pick the item, give your info and checkout. Exciting part is waiting for it to arrive."


Rep reply posted 2023-12-18
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic 5/5 star review! We're thrilled to hear that your online purchase experience with us was simple and straightforward, just the way it should be. We understand the excitement of waiting for your item to arrive, and we're grateful for the opportunity to be part of that excitement. We appreciate your support and hope you enjoy your purchase! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-16

Great Customer Service and Products!

"I ordered a RAM kit, then decided I wanted a different Kit. I contacted Customer Service CHAT agent, and she helped me all under 10 minutes. Happy with the service.

The website is very intuitive and helpful with information - I was easily able to find out what options were available for my MacBook pro. Love the videos that show me how to DIY!
"


Rep reply posted 2023-12-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that our customer service agent was able to assist you in a timely manner and that you are happy with the service you received. We take pride in providing excellent support to our customers. It's wonderful to know that you found our website intuitive and helpful, and that you were able to easily find the options available for your MacBook Pro. We're also glad that you love our DIY videos! Thank you for choosing MacSales.com, and we look forward to serving you again in the future.”


Verified
5/5

2023-12-16

Smooth sailing

"No glitches. Ecerything was simple to understand"


Rep reply posted 2023-12-18
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that your experience with us was smooth sailing, glitch-free, and simple to understand. We appreciate your feedback and look forward to assisting you with any future needs. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-16

getting old mac parts easy

"website was a joy to navigate as was check out."


Rep reply posted 2023-12-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We are overjoyed to hear that you found our website easy to navigate and that checking out was a breeze. We appreciate your support and look forward to serving you with all your Mac parts needs in the future.”


Verified
5/5

2023-12-16

Easy Order entry

"Found the site and product I was looking for. "


Rep reply posted 2023-12-18
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our website easy to navigate and were able to locate the product you were looking for. We appreciate your support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-15

Shopping for iPad was totally rad

"Looking for an older iPad for some app testing and OWC had the model I needed for a great price. Thanks OWC!"


Rep reply posted 2023-12-18
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that your shopping experience with us was amazing and that you found the older iPad model you needed at a great price. We appreciate your support and we're grateful to have you as a customer. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-15

so easy a middle schooler could order here!

"Was very easy to navigate to the items I needed for my specific iMac year make and model. Took all the tech jargon and boiled it down to exactly what was needed.
Thank you!
"


Rep reply posted 2023-12-18
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear that you found our website intuitive and user-friendly! Our team works hard to simplify the shopping experience and provide clear information on compatibility. Thank you so much for your kind words! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-11-30

Good service

"Easy to shop, good service, good website."


Rep reply posted 2023-11-30
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your glowing review! We're thrilled to hear that you found our service easy to use and our website helpful. We appreciate your kind words and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2023-12-15

Pretty decent

"Quick purchase! Fast and easy. "


Rep reply posted 2023-12-15
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for leaving us a review! We're thrilled to hear that your purchase was quick and easy. We strive to provide our customers with a seamless shopping experience, so we're delighted to know that we met your expectations. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-14

My Mistake

"I ordered the incorrect RAM. Made one call and worked with Chris... She was fantastic cancelling my mistake order :o while I quickly and easily replaced my order with the correct RAM. GREAT Customer Service....."


Rep reply posted 2023-12-14
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We are thrilled to hear that Chris provided you with fantastic customer service and helped you quickly and easily resolve your order issue. We appreciate your understanding and for choosing MacSales.com. Let us know if there's anything else we can assist you with in the future.”


Verified
5/5

2023-12-13

First Class all the way!

"From the items they offer to the customer service chat I received, OWC is first class all the way."


Rep reply posted 2023-12-13
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing feedback! We strive to provide top-notch service and it's wonderful to hear that you had a first-class experience with MacSales.com. We truly appreciate your support and look forward to serving you again in the future.”