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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.28/5
Customer service:
3.94/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2023-12-13

Good price

"Good price and good quality of product. "


Rep reply posted 2023-12-13
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our prices to be great and that you're satisfied with the quality of our products. Your kind words mean a lot to our team. We appreciate your support and hope to serve you again in the future.”


Verified
5/5

2023-11-27

"Darlene was awesome and helped me confirm my choice in a timely manner. "


Rep reply posted 2023-11-28
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that Darlene was able to provide you with awesome assistance and help you make a confident decision quickly. We truly appreciate your support and hope to continue exceeding your expectations. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-12

Excellent Price

"Quick and easy to find and order. "


Rep reply posted 2023-12-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the awesome review! We're thrilled to hear that you found our prices to be excellent and that our website made it quick and easy for you to find and order what you needed. We appreciate your support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-11

I was able to complete the order and use all the coupons available

"I was able to complete the order and use all the coupons available"


Rep reply posted 2023-12-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you were able to successfully place your order and make use of all the available coupons. It's always a pleasure to help our customers save money while getting the products they need. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-11

You guys are the best!!!

"Wanted to check and make sure that the part I was ordering would work with the computer I'm working on. Austin was fast, friendly and efficient."


Rep reply posted 2023-12-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We are thrilled to hear that our team was able to assist you quickly and efficiently. We pride ourselves on providing excellent customer service, and we're glad that Austin was able to help you with your order. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-11

Quick and Dirty Upgrade

"I found the process simple and straightforward with no headaches."


Rep reply posted 2023-12-12
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that your upgrade process was quick and easy without any complications. Your positive experience is truly appreciated, and we are grateful for your support. If you have any more questions or need further assistance, please don't hesitate to reach out.”


Verified
4/5

2023-12-11

Great price, great options!

"Fantastic bargain on a refurb Mac! Looking forward to my next purchase!"


Rep reply posted 2023-12-12
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your awesome review! We're thrilled to hear that you found a fantastic bargain on a refurb Mac. We can't wait to see what your next purchase will be. Happy shopping!”


Verified
5/5

2023-12-11

OWC is my go-to for Mac drives & accessories

"the title says it all: quality drives & accessories, great service if any issues. OWC really has geared themselves & their products around the needs of Mac users; they are my 1st stop for Mac needs."


Rep reply posted 2023-12-12
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that OWC is your go-to for Mac drives and accessories. Our team is dedicated to providing top-quality products and excellent service. We truly value your support and look forward to being your first stop for all your Mac needs.”


Verified
1/5

2023-12-11

Ordering very buggy

"Tried to order yesterday and would not accept Instant savings on checkout - tried chatting and was told they had no info on instant savings
Just placed order now and instant savings showed up but BOGO on 2m USB-c cables disappeared
"


Rep reply posted 2023-12-11
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for bringing this to our attention. We apologize for any inconvenience you experienced while placing your order. We understand how frustrating it can be when expected discounts are not applied correctly or disappear during the checkout process.
Our team is committed to providing a smooth and hassle-free ordering experience for our customers, so we appreciate your feedback. To resolve this issue, we will have someone reach out to you from Social Experience Team for your order details. They will gladly assist you in ensuring that the proper discounts are applied and address any other concerns you may have.
We value your business and want to make sure you have a positive experience with MacSales.com.
--------------------------------------------------
UPDATE
We've made an effort to contact you regarding your order placed on Dec. 11th, acknowledging that the BOGO deal was originally valid from Dec. 7th to Dec. 10th. Despite this, we have accommodated your request and provided you with the deal without any issues. If there are additional steps we can take to ensure your satisfaction and improve your rating to 5 stars, please do not hesitate to inform us.”


Verified
5/5

2023-11-25

Memory

"Easily added memory to my mac. Much needed"


Rep reply posted 2023-11-27
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for taking the time to share your feedback with us. We are thrilled to hear that our website made it easy for you to find and verify the products you needed. Your satisfaction means everything to us. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/
--------------------------------------------------
Update
We're glad to hear that you're able to get the memory installed flawlessly and it fit all your needs and exceptions. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-10

HOHOHOHO MERRY STORAGE!! GREAT PRODUCT FROM GRAT PEOPLE

"EASY GREAT INFO DONE!!! TECHNICAL INFOO READILY AVAILABLE "


Rep reply posted 2023-12-11
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your review with us. We are thrilled to hear that you are satisfied with the Express 1m2! We pride ourselves on providing great products and exceptional customer service. It's fantastic to know that you found the information readily available and that it was easy for you to understand. We really appreciate your support and look forward to serving you again in the future. Merry storage to you too! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-09

Just Great

"Thank you so much. Enjoy the experience of purchasing a used Mac book pro"


Rep reply posted 2023-12-11
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience purchasing a used MacBook Pro. We appreciate your trust in us and hope you enjoy your new device. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-09

great price great products already have a older version

"have the kickstarter version from back in the day wanted a upgrade to that and this is just the doc i was looking for on a great sale."


Rep reply posted 2023-12-11
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that you found exactly what you were looking for at a fantastic price. It's awesome to hear that our product was the perfect upgrade you needed. We appreciate your continued support and hope you enjoy using your new dock! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-11-23

Ecstatic with my purchase

"Very easy to navigate. And do a payment keep up the good work. After I received my product my work load has lowered with all of the extra power and capability. OWC keep up the good work. "


Rep reply posted 2023-11-24
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you are ecstatic with your purchase and that our website was easy to navigate. It's great to know that the payment process was smooth for you as well. We're so glad that your new product has made a positive impact on your workload with its extra power and capability. Your kind words mean the world to us and we appreciate your support! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-11-24

refurb/used...exceptional quality + delivery

"Other than the fact that my used Apple Magic Keyboard arrived in a cardboard box and not a glistening (blinding?) white apple box, you wouldn't know this was a used/refurb product. The edges of the metal still retained a firm quality, there were no visible fingerprints, and of course, no scratches of any kind. Thus far the keyboard's battery life has been comparable to a new product (I'm only 1 charge in, but the charge is being retained as compared to the same product used at work). Did I talk about the shipping speed? Ordered the keyboard on Black Friday, and it made it 1/2 way across the country by Monday. Wow...my head is still spinning after the speed of that delivery. The product was efficiently and sturdily packed. I had been away from MacSales for a while, but I'm reminded that the value proposition is here and I need to check their site more regularly. Thank you for a great product and great service!"


Rep reply posted 2023-11-24
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to share your feedback with us! We are incredibly happy to hear that you had such a positive experience with your refurbished/used Apple Magic Keyboard. We take great pride in ensuring exceptional quality and speedy delivery for all of our products. It's wonderful to know that the keyboard arrived in great condition, with no visible fingerprints or scratches. We're thrilled to hear that the battery life is comparable to a new product and that you are satisfied with its performance so far. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”