"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"I love doing business with OWC. Great customer service, solid products, quick delivery."
"I ordered a battery. They are good. I recommend even if seems and is expensive sometimes. You get what you pay for and can't go wrong with OWC."
“Thank you so much for the amazing review! We're thrilled to hear that you had a positive experience with our battery. At MacSales.com, we always strive to provide high-quality products, even if they may seem expensive at times. We truly believe that you get what you pay for, and we're glad that you agree. Thank you for recommending OWC, and we hope to serve you again in the future!”
" UI and UX need to be improve. Everything else is good."
“Thank you so much for your feedback! We're thrilled to hear that you found everything else to be good. We appreciate your suggestions for improving the UI and UX, and we'll definitely take them into consideration. It's customers like you that help us keep growing and improving. Thank you again for your support!”
"Return customer, quick & easy."
“We are thrilled to have you as a return customer and are delighted to hear that your experience with us was quick and easy. We appreciate your support and look forward to working with you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I love and enjoy the straightforward information on all purchases. I've been a shopper here for sometime and will continue to because of the ease of use and the extended warranty they provide for use products. Always a great experience at :-)"
“Thank you so much for taking the time to share your fantastic feedback with us. We are thrilled to hear that you love and enjoy the straightforward information on all our products. We truly appreciate your continued support as a longtime shopper, and we're even more excited that you find our website easy to use. It's fantastic to know that our extended warranty for used products has been a valuable feature for you. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Everything from OWC is always the best, quality and deal"
“Thank you so much for your amazing review! We're thrilled to hear that you love everything from OWC. Providing the best quality and deals is what we strive for. Your support means the world to us. We can't wait to continue serving you in the future! https://eshop.macsales.com/Service/”
"really good experience, recommend"
“Thank you so much for your fantastic review! We are thrilled to hear that you had a great experience with us and found our website to be really nice. Your recommendation means a lot to us. We appreciate your support and look forward to serving you again in the future.”
"Have used OWC for many years and always had a great experience"
“Thank you so much for your amazing review! We're thrilled to hear that you've been a satisfied customer of MacSales.com for many years. We truly value your business and look forward to serving you again in the future.”
"Super easy interface to find compatible products!"
“Thank you so much for taking the time to leave us this amazing 5-star review! We're thrilled to hear that you found our website interface super easy to use and that you were able to find compatible products effortlessly. We greatly appreciate your support and hope to continue serving you in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"I had a few questions and they were able to answer them using the chat instead of making a phone call. Also I was directed to another link regarding trade ins to check out that option as well."
“Thank you so much for your amazing 5-star review! We're thrilled to hear that our chat feature was able to help answer all of your questions without the need for a phone call. We love providing convenient and efficient support options for our customers. It's great to know that you were also directed to our trade-in option. We appreciate your business and look forward to assisting you in the future!”
"It was easy to compare specifications of the various computers and options, and make my selections. Much easier than the competition's website!"
“Thank you so much for sharing your 5-star review with us! We are thrilled to hear that you found our website easy to navigate and were able to easily compare the specifications of different computers and options. We always strive to provide a seamless and user-friendly experience for our customers, so your feedback means the world to us. We appreciate your support and hope to continue serving you in the future.”
"Easy to purchase and easy to check out."
“Thank you so much for taking the time We're thrilled to hear that you found our purchasing process to be easy and convenient. Providing excellent service is always our top priority, and your feedback means the world to us. We truly appreciate your support and look forward to working with you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Really appreciated the calm and patient and informative conversation about my product selections."
“Thank you so much for leaving this amazing 5-star review! We are thrilled to hear that Austin provided you with exceptional service. Our team takes pride in being helpful, patient, and informative, so we're glad that you had a calm and productive conversation about your product selections. Your kind words mean a lot to us, and we truly appreciate your support. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Had a little trouble placing order because site thought I wasn’t running Java Script. It took several tries. About 20 minutes."
“Thank you so much for taking the time to leave us a review. We're thrilled to hear that you were able to overcome the issue and place your order successfully! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"REview Cart feature does not work. All I could do it add items, then Checkout to view and check out ... at that point no edits to Cart possible. Please fix. Otherwise love you guys."
“Thank you for bringing this issue to our attention. We apologize for any inconvenience this may have caused. We appreciate your feedback and will look into this matter immediately. Our team is committed to providing a seamless shopping experience, and we will work on resolving the problem with the Review Cart feature right away. Thank you for your patience, and we value your continued support. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWC_Michael , has responded:
“Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with our customer service and that you love doing business with us. We take pride in providing top-notch products and speedy delivery. Your satisfaction means the world to us. We appreciate your support and can't wait to work with you again! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”