"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"I have bought many items from OWC and have been mostly satisfied. I am currently having to replace a MacBook Pro that was purchased in 2020 or 2021, which to me is very disappointing. Apple products are usually longer lasting, but this was bought as a used unit. I bought 2 units, one was defective right from the start and had to be replaced. I do not know if this is that same computer, but still they should last longer. Makes me think there might have been an issue with my original purchase....
Let's hope this purchase is better!!!"
"Ordering was fast and well laid out "
“Thank you so much for your amazing review! We are thrilled to hear that your payment process was fast and easy, and that our ordering system was well laid out. Your feedback is greatly appreciated and we look forward to serving you again in the future.”
"Wanted to use my Amazon Payments. Box that came up on my OWC checkout showed both the default and secondary cards on my Amazon account and had the default charge selected. However, It would not let me change my payment to the secondary card, even after I went to Amazon and changed the secondary card to the default card. So I ended up using a card I did not want to use"
“Thank you for the feedback. We are sorry to hear that you were having issues with your Amazon pay on our site. We will be sure to give that information to our web team so they can look into what might have been causing that problem. ”
"Very easy process at check out, fast shipping options. Very convenient."
“Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that your experience with MacSales.com was easy, fast, and convenient. It's our priority to make the checkout process seamless and provide speedy shipping options, so we're glad to know we've met your expectations. We truly appreciate your support and look forward to serving you again in the future.”
"I bought this Thunderbolt 4 cable on sales and I'm hoping for the best. Cable quality on the internet varies all over the place and Thunderbolt cables in general are even worse than normal. I am expecting OWC will be the exception as usual."
“Thank you for taking the time to share your Rest assured, we strive to provide exceptional quality products, and we're confident that our Thunderbolt cables won't disappoint you. We appreciate your trust in us, and we can't wait for you to experience the reliability and performance of our cables. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"$20 of items offered $8 UPS Savor shipping (great!). $5 of items, the cheapest non-mail option is $13? Would have gladly paid the $8, just to avoid problems with USPS."
“Thank you for sharing your review with us. We constantly strive to provide the best shipping options, and we will take your feedback into consideration to improve our services with our shipping partners. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Talked to Christopher to get clarification on shipping. He was great. Buying process was easy and liked that I could use PayPal. "
“Thank you so much for the fantastic 5/5 star review! We're thrilled to hear that your experience with MacSales.com was slick, fast, and professional. We're especially grateful for your positive feedback about Christopher, and we'll be sure to pass along your compliments to him. It's great to know that our buying process was easy for you, and we're glad you liked the convenience of using PayPal. We appreciate your business and look forward to serving you again in the future!”
"3 tries to pay. System would not take my Amazon CC. Then tried Amazon pay and it worked."
“Thank you for sharing your honest feedback. We are sorry to hear that the Amazon credit card was not working on the website. always feel free to reach out to us in case you run into these types of issues. We are always happy to help out! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I was guided clearly to the item I needed. Great service."
“Thank you so much for your amazing review! We're thrilled to hear that our team was able to provide you with clear guidance and excellent service. We appreciate your support and hope to assist you with any future needs.”
"Other World Computing always has what I need and for a reasonable price. I’m comfortable doing business with them."
“Thank you so much for your fantastic review! We're thrilled to hear that you had a good experience with us. It's great to know you enjoy our competitive pricing! We truly appreciate your comfort in doing business with us. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Last week I purchased an OWC USB drive dock. This is a nicely designed and very solid dock that doesn't accidentally eject drives. And it's fast. I love that it has separate power buttons for each drive. I'm so impressed I just bought another one for a colleague."
“Thank you for choosing OWC for your technical needs. We're thrilled to hear that you're enjoying the OWC USB drive dock and found it to be nicely designed and very solid. We're also glad to hear that it's fast and doesn't accidentally eject drives. The separate power buttons for each drive are definitely a great feature. We truly appreciate your support and are excited that you loved it so much that you bought another one for your colleague! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Quick and easy process to get what I needed. Good deals. "
“Thank you so much for leaving this positive review. We're thrilled to hear that your experience with us was quick and easy and that you found exactly what you needed! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Convenience baby! I get anxiety on some purchases but not this one. Smooth checkout process."
“Thank you so much for the amazing review! We're thrilled to hear that you had a convenient and anxiety-free experience with us. Your satisfaction is our top priority, and we're glad that our smooth checkout process made your purchase a breeze. We appreciate your support and can't wait to work with you again! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I love the fact that everything is so quickly done. I’ve used Affirm multiple times. It’s great, easy, and convenient. "
“Thank you so much for the amazing review! We're thrilled to hear that you had a seamless shopping experience! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"way too long and time consuming"
“Thank you for the feedback. We are sorry to hear that your experience was not what you had hoped for it to be. We hope that other orders that you might make in the future will be less time-consuming than this was. ”
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you for your continued support and feedback! We're sorry to hear about the issues you've experienced with your previous purchase. Rest assured, we take quality very seriously and strive to provide the best products possible. We're excited for your new purchase and can't wait for you to have a better and more satisfying experience. If you have any concerns or questions, please don't hesitate to reach out to our dedicated customer support team. We appreciate your trust in MacSales.com!”