"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Jordan was really helpful. He answered all my questions and led me through my purchase."
"Great products, great prices. What else?"
“Spin off to the Fast and Furious movies?? We think so! thank you for taking the time to leave your feedback! We truly appreciate it and look forward to working with you again! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"After moving, I have not been able to find my external optical drives for my MacBook Pro. OWC had two options. The only issue I ran into, was trying to determine whether or not I will have the correct cable to connect my laptop To the new external optical drive. "
“Thank you so much for your feedback! We're thrilled to hear that you found two options for external optical drives for your MacBook Pro with OWC. We understand that it can be tricky to determine if you have the correct cable to connect your laptop to the new drive, but don't worry! Our team is here to help you with any questions or concerns you may have. Just reach out to us and we'll make sure you have everything you need to get your new drive up and running. We appreciate your support and look forward to assisting you further!”
"Unfortunately this experience did not go very well. When I purchased the HDD, it was not mentioned on the website that this bracket was necessary to mount on newer hard drives.
This experience would be better if the shipping fees were waived. I had to pay for shipping for this item which I would have purchased along with the HDD in the first place."
“Thank you for the honest feedback. We are sorry to hear that you ended up needing to place another order with us for the part that you needed to use the HDD. We will absolutely refund the shipping on the second order as a courtesy due to the circumstances. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Was very easy and the prices were reasonable. Will shop here again. "
“Thank you so much for your fantastic 5/5 star review! We're thrilled to hear that you found great deals and that your shopping experience was so easy. We're also happy to know that you found our prices reasonable. We can't wait to have you shop with us again in the future.”
"Quick and easy to use- great deal! "
“Thank you so much for leaving this fantastic review! We're thrilled to hear that your experience with MacSales.com was quick and easy. We truly value your feedback and are grateful for your support. Cheers to great deals and happy shopping!”
"of course with OWC its always Black Friday!
thumbs up!!!!!"
“Thank you so much for your fantastic review! We're thrilled to hear that you loved our Black Friday deals. At MacSales.com, we strive to bring you amazing discounts and savings every day, so it's great to know that you had a thumbs-up experience. We appreciate your support and look forward to serving you again soon.”
"Been a customer for a while, because. I get great service every time I deal with them, and their prices are always fair."
“Thank you so much for your enthusiastic review! We truly appreciate your continued support and are thrilled to hear that you always receive fast and excellent service from us. We pride ourselves on offering fair pricing to our valued customers like you. We look forward to serving you for many more years to come!”
"easy transaction and service!"
“Thank you so much for your amazing review! We are thrilled to hear that you had such a great experience with us. We always strive to make transactions easy and provide excellent service. Your feedback means the world to us. We appreciate your support and can't wait to serve you again in the future!”
"I’ve used them for years and always great service. User friendly site for older macs. "
“Thank you so much for your amazing review! We are thrilled to hear that you've been using our website for years and have consistently received great service. We take pride in providing a user-friendly site. We truly appreciate your loyalty and support. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"PayPal checkout portal seems to take place before discounts and promos get applied. I tried a few different approaches with the same outcome. As soon as I created an account, all the discounts went through. Not sure what’s up with that, maybe change the checkout options to appear as the final step, opposed to the first?"
“Thank you for the feedback. We are sorry to hear that your experience during checkout was not as you expected. We will be sure to take your feedback on the PayPal check out to our web team so they may look into making that process better for future orders. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"I like shopping OWC, but I always worry about what would happen if I had to return something."
“Thank you for your feedback. We appreciate your loyalty to OWC and understand your concerns about our return process and restocking fees. We apologize for any inconvenience this may cause. We're continually working to enhance our policies and communication to ensure a transparent and positive shopping experience. This information will be forwarded to the correct people. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Great products, ease of payment, great service and best of all great prices."
“Thank you so much for your amazing 4/5 star review! We are thrilled to hear that you have been a loyal customer of MacSales.com for such a long time. It's fantastic to know that you love our great products, easy payment options, excellent service, and most importantly, our unbeatable prices. We truly appreciate your support and can't wait to continue serving you with more fantastic products in the future.”
"I reached out to support staff via chat, and within a few minutes they helped me determine exactly what I needed. Bonus, they were having a sale!"
“Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that our customer service team was able to assist you quickly and accurately. It's even better that you were able to take advantage of our sale. We truly appreciate your business and look forward to serving you again in the future!”
"I was looking for a replacement for the cruddy hardware I had that was made by some unknown manufacturer. This time I wanted a unit that would perform as advertised so I came to OWC. Good product descriptions and easy check out. Free shipping didn't hurt either. "
“Thank you so much for leaving us this amazing 5-star review! We are thrilled to hear that you found exactly what you needed at MacSales.com. Our team works hard to provide accurate product descriptions and a seamless checkout experience. And who can resist free shipping? We appreciate your business and hope you enjoy your new high-quality hardware! https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you so much for your amazing review! We're thrilled to hear that you had a fantastic experience with Jordan and our sales service team. It's always our goal to provide exceptional customer support and make sure all your questions are answered. We appreciate your business and look forward to assisting you again in the future.”