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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.28/5
Customer service:
3.94/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2023-11-22

Great order experience!

"Website is very user friendly and easy to navigate. Checkout was prompt with clear instructions regarding international shipping."


Rep reply posted 2023-11-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that you had a great order experience on our user-friendly website. Making your checkout process prompt and providing clear instructions for international shipping is one of our top priorities. We sincerely appreciate your feedback and hope to serve you again in the future.”


Verified
4/5

2023-11-21

need to wait till I get ir

"Ordering went fine. I can't wait till I get it."


Rep reply posted 2023-11-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your positive feedback with us. It is great to hear that you had a nice shopping experience with us and we are most confident that you will love the computer once you receive it! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
3/5

2023-11-21

added an item to my cart not ordered

"item pictures very faint hard to see what it looked like and what the keyboards layout was. such faint pictures added three quartzes of an hour to check out and having to empty cart to remove one unordered item added another half hour "


Rep reply posted 2023-11-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for bringing this to our attention, and we apologize for any inconvenience you experienced. We're committed to improving our user experience, and your feedback is invaluable. We'll address the issue with image visibility to ensure a clearer view of our products. Additionally, we'll review our checkout process for efficiency. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-11-21

Great

"You had what I needed. I may buy again in the future "


Rep reply posted 2023-11-21
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We are thrilled to hear that we had exactly what you needed. We appreciate your support and look forward to working with you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-11-21

OWC had my part!

"OWC thankfully listed the input and output specifics so I could select the correct part for my old MacBook Pro. Made the part selection much easier."


Verified
5/5

2023-11-21

Thunderbolt-like performance!

"I'm an overseas repeat customer. Once the purchased item will have arrived, I am sure I will place excellent reviews. I have never ever been disappointed.
As always with purchasing Apple-compatible stuff, it is an absolute must to carefully read all of OWC's item white papers as Apple is famous for tight hardware specifications. But if it's OWC-tested, it works!
"


Rep reply posted 2023-11-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing review! We are thrilled to hear that you are a repeat customer and that you have always been satisfied with our products. We understand the importance of carefully reading the specifications, especially when it comes to Apple-compatible items, and we're glad that our products have consistently met your expectations. We can't wait for your next purchase and for the chance to provide you with another excellent experience.”


Verified
5/5

2023-11-21

Easy!

"I've used OWC in the past and have always bee happy with the prices, quality and delivery. I have and will recommend them to friends."


Rep reply posted 2023-11-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you have been happy with our prices, quality, and delivery in the past. We truly appreciate your recommendation to your friends. We're here to continue providing you with the best products and service in the future!”


Verified
5/5

2023-11-21

Great product

"Will order again order with confidence "


Rep reply posted 2023-11-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you had a great experience with our product. Your confidence in us means the world to us, and we can't wait to serve you again in the future.”


Verified
5/5

2023-10-20

A cost effecive way to have an Apple on your desk

"This is the fourth or fifth time I've purchased from OWC. They have earned my trust; they are my go-to folks for things Mac. The Macs OWC sells are just as good as buying new ...even better because you can score some impressive Macs at a fraction of their original price. OWC offers various configurations for the stock they have on hand and the website makes it extremely easy to pick and choose. IMHO, OWC offers the best bang for the buck to have an Apple sitting on your desk. I've never had a problem with any of the Mac Mini's or iMacs purchased from OWC. Any failures I've had are simply from age ...and happen many, many years after the purchase. At which point it's time to shop for a "new" one at OWC. Shipping is very fast and their packaging is amazing, especially the units that do not have the original box. If you're looking for a great deal on a refurbished Mac, stop looking. You've found the best place online. "

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Rep reply posted 2023-10-20
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that you trust us as your go-to source for all things Mac. It's great to know that our Macs are just as good as buying new, if not better, and that you can find impressive Macs at a fraction of their original price. We're glad our website makes it easy for you to find the perfect configuration for your needs. We appreciate your support and look forward to serving you for many more purchases to come!”


Verified
5/5

2023-09-13

Awesome

"Awesome process to purchase an older Apple Monitor"


Rep reply posted 2023-09-14
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for the feedback. We are happy to hear that you had an awesome process in your purchase of an Apple monitor. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-10-10

I already left a review but

"I'll write one more. This was my second purchase of a battery for my 2012 MacBook Pro and it's working great. "

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Rep reply posted 2023-10-10
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your continued support and for taking the time to leave another review! We are thrilled to hear that your second purchase of a battery for your 2012 MacBook Pro is working great! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2017-03-07

Adding an older Mac to my home.

"The 2014 Mac Mini I purchased was exactly as advertised. I am totally pleased with this purchase. "

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Rep reply posted 2023-09-25
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback. We are delighted that the 2014 Mac Mini works perfectly for your needs! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-10-08

100

"Got 100% of what I expected and 100% of what I paid for. Definitely buying from here again if needed and recommending to people who I talk to"

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Rep reply posted 2023-10-09
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We are thrilled to hear that you received exactly what you expected and paid for. Your trust in us means the world, and we can't wait to assist you again in the future. We appreciate your kind recommendation to others as well. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-10-07

Mac Bat

"Needed a new battery for an older MacBook. MacSales made it easy to find and easy to order. It arrived very quickly and the video tutorial made it easy to install. Couldn't be happier with the whole experience."

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Rep reply posted 2023-10-09
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5/5 star review! We're thrilled to hear that you had such a positive experience finding and ordering the battery for your older MacBook. We always strive to make the process as easy as possible for our customers. It's great to know that the battery arrived quickly and that the video tutorial made the installation process a breeze. We truly appreciate your business and couldn't be happier that you're happy with your purchase. Thank you once again for choosing MacSales.com!”


Verified
4/5

2023-10-06

Growing pains

"There was a problem with the cart for the Canadian site, but my order did ship.
I have been ordering from the US site for years, so the account data transfer must have caused the issue.
"

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Rep reply posted 2023-10-06
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your review! We appreciate your continued support over the years and apologize for any inconvenience you experienced with the cart on our Canadian site. We're thrilled to hear that your order still shipped, and we're constantly working to improve our systems to ensure a seamless shopping experience for all our customers. We're grateful for your understanding and look forward to serving you again in the future!”