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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.28/5
Customer service:
3.93/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2023-09-25

Incredible customer service

"After dealing with a hardware issue with an OWC product purchased from B&H (who was no help) the MacSales.com customer service team went above and beyond to get our issue resolved."

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Rep reply posted 2023-09-25
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback! We're happy to hear we could assist you with getting your issue resolved! If you have any further questions please let us know. ”


Verified
5/5

2023-09-25

MAC Saving at its best……..

"I have a 2011, MacBook Pro…… with 4 gigs of Ram
I maxed it out to 16 gigs of ram.. it loads a hell of a lot faster….. I will buying a 4tb SSD…. From you guys as soon as I can…… Then it will be Better than New……..
"

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Rep reply posted 2023-09-25
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback! We are very excited to hear your machine is running faster! We look forward to seeing you soon for the next speed boost. If you have any questions about your order please let us know. ”


Verified
5/5

2023-09-24

Outstanding customer service.

"Shoutout to Dylan Miehm who went above and beyond to satisfy my requirements. Would recommend!"

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Rep reply posted 2023-09-25
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback! We are excited to hear about your positive experience with Dylan Miehm! Please let us know if you have any questions. ”


Verified
5/5

2023-09-24

Slick!

"Very smooth transactional experience. From finding the right part to payment. I could not have asked for a better online transaction."


Rep reply posted 2023-09-25
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. It is great to hear that you had a very smooth transaction with us and that you were able to find exactly what you needed. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
2/5

2023-09-24

Shipping problem

"Even after paying a Hefty amount for shipping I was not provided With a working tracking number, even after 12 days of purchase i am still in the dark "

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Rep reply posted 2023-09-25
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. We are sorry for any inconvenience that is happening because the tracking number is not working for you. someone did reach out but they never received a response back. the good news is that the order seems to have been delivered today! Please let us know if there's anything we can do to improve your rating! https://eshop.macsales.com/Service/”


Verified
5/5

2023-09-23

Outstanding purchase of iMac & Keyboard!

"I purchased a 2013 iMac and could not be happier! The iMac works perfectly and I was able to migrate all of my data from my old iMac flawlessly! I also purchased an Apple Magic II keyboard which performs flawlessly with my new iMac. I would not hesitate purchasing from MacSales in the future!"

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Rep reply posted 2023-09-25
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for sharing your feedback! It is fantastic to hear everything is up and running flawlessly with your new machine. Please let us know if you have any questions. ”


Verified
5/5

2023-09-22

Great Little Mac Mini Stand

"I ordered this Mac Mini Stand to let me keep the Mini on edge for better WiFi reception. Reasonable price, and fast delivery - you can't beat MacSales.com"

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Rep reply posted 2023-09-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you received this computer at a reasonable price and a fast delivery. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-09-22

We easy to place an order

"Tech support was quick to respond."


Rep reply posted 2023-09-22
A rep from MacSales.com, OWC-Celeste, has responded:

“We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. We're glad to hear that placing an order was easy and that tech support was quick to respond. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-09-22

Great product, even better support service.

"Purchase was quick and as agreed, the phone support was even better. Highly recommend."

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Rep reply posted 2023-09-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your review with us. We are delighted to hear about your wonderful experience taking to out customer support team and that the ordering process was a breeze! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-09-22

Great Pr

"They had a 6th gen IPad for a great price"


Rep reply posted 2023-09-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share this review with us. We are delighted to know you were able to buy the 6th generation iPad for a competitive price! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2023-09-21

Good products overall.

"Purchased a external hard drive for my Mac. Easy to install and works great. I definitely see an increase in speed. I also Purchased memory prior and everything was good. My only ding would be take the 24/7 customer number off of the site. No one answers and no one returned my email. So I chatted and the person was super helpful and answered all my questions. So chat don't call or email. I would purchase again from them. Took about a week with USPS but thats expected with how slow they are."

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Rep reply posted 2023-09-22
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We're pleased to hear that the external hard drive for your Mac is working great and that you noticed an increase in speed. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-09-21

Easy peasy

"It was very easy to find what I need and to place my order. Heck, the most time-consuming part is writing this review!"


Rep reply posted 2023-09-21
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad that it was easy for you to find what you needed and place the order. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-09-21

Wonderful as usual

"Always a pleasure to deal with this company - professional in every way!"

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Rep reply posted 2023-09-21
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that it is always a pleasure working with us and that we have always been professional in every way. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-09-21

Awesome

"Easy experience in navigating website and finding what I needed. Will be ordering from again. "

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Rep reply posted 2023-09-21
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had an easy experience navigating the website and finding what you needed. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
3/5

2023-09-21

First time

"I will tell you more once I receive the product and install it."


Rep reply posted 2023-09-21
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback. We look forward to your future review once you have had time to install the product and use it! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”