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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.28/5
Customer service:
3.93/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
3/5

2023-09-21

First time

"I will tell you more once I receive the product and install it."


Rep reply posted 2023-09-21
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback. We look forward to your future review once you have had time to install the product and use it! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-09-21

MacSales Purchase--Always Great!

"Any and every product purchased from MacSales has presented both high quality and value. Yes I research other merchants and end up returning to and purchasing from MacSales. Whether online or over the phone the process is easy and fast. Customer service is the best!"

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Rep reply posted 2023-09-21
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for sharing your feedback. It's great to hear that you've had such a positive experience with Macsales and our team! If you have any questions about your order please let us know.”


Verified
5/5

2023-09-21

MacBook Air upgrade, here I come!!!

"So excited to have a 2 TB SSD Aura Pro component with tools and an external drive box. I can’t wait to have my very slow MacBook Air, that struggles due to lack of memory, up to date and DOING THE MOST
OWC is an easy to use site, with great kits and prices.
"


Rep reply posted 2023-09-21
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your positive feedback! It is fantastic to hear that you enjoy how easy our website is to use and the quality products we sell. We are also looking forward to your Mac working better than ever with the Aura Pro SSD! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-09-21

Very easy to use

"Nice website, easy choices, feeling it like a great experiece - trustworthy"


Rep reply posted 2023-09-21
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your review. We are glad to hear that you found our website easy to navigate and the choices straightforward. We strive to provide a great experience for our users, and it's wonderful to know that you felt that way. Your trust is important to us, and we appreciate your kind words. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-09-20

Easy Ordering

"Items offered are tailored for my model."


Rep reply posted 2023-09-21
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. That's great to hear! It's always a positive sign when you find products specifically tailored for your model. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-09-05

Easy Upgrades

"The Drives and sleds work perfectly!"


Rep reply posted 2023-09-08
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. We are thrilled to know the products you purchased are working great! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-09-20

Glad I found OWC

"Hopefully this fixes my late 2014 Mac mini issues!"


Rep reply posted 2023-09-21
A rep from MacSales.com, OWC-Celeste, has responded:

“We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. Fingers crossed that it resolves your Mac Mini issues! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-09-20

Great

"Very helpful and thorough sales rep"


Rep reply posted 2023-09-20
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that your sales representative was very helpful and thorough. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-09-20

Excellent

"Excellent in all categories. I would give 5 stars for price but I don't want them thinking that they are pricing things too low and increase their prices. "

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Rep reply posted 2023-09-20
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-09-20

easy.

"good memory determination system"


Rep reply posted 2023-09-20
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad that you found a great memory determination system. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-09-19

Great everything

"They knew what I needed. They sent it to help me install a computer works great."

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Rep reply posted 2023-09-19
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. It is great to hear that we knew what you needed and helped you get your purchased installed on your computer. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-09-19

Mac SSD 2 TB Drive

"Great price and quick SSD."

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Rep reply posted 2023-09-19
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to share your feedback. It is fantastic to learn that you're enjoying the speeds the new drive is giving the computer and that you received a great price! We look forward to working with you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
1/5

2023-09-19

Useless Sales rep

"I called because I needed help on external drives that would work. Also to find out about all the different types of products. The "salesperson" couldn't figure out what product I had even with the description and the name of the product. He couldn't tell me the difference between the one he was trying to sell and the other products I mentioned, he asked me 3 times how I use the device and never even asked me the type of computer I use. He was basically useless."


Rep reply posted 2023-09-19
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that your experience with our team was not of the quality that we hope for all of our calls to be. I have found the call that you are referring to and have pulled it to provide coaching to our representative. I also see that you have made a purchase for another enclosure today and hope that this will fit your needs, if you do need any more assistance from us please let us know. ”


Verified
4/5

2023-09-19

Worth while

"Computer in excelente condition, as described. Battery is hardy. Screen brightens and dims when plugged in. Slow to connect to Internet. For the price it was worth it."

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Rep reply posted 2023-09-19
A rep from MacSales.com, OWCAmanda, has responded:

“We appreciate your feedback. It is great to hear that the computer you received was in excellent condition! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-09-19

OWC does it again!

"Always has what I need at the lowest price point and highest quality!"