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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.28/5
Customer service:
3.93/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2023-09-06

Best service for all things Mac

"I’ve been using OWC for over 10 years and they always have the best service for Macs"


Rep reply posted 2023-09-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you have always had the best service when working with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-09-06

Love my new old laptop

"Love this old MacBook Air. Plan to get a lot of use out of it."

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Rep reply posted 2023-09-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you love your new used MacBook Air! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-09-05

Easy Breezy. Top flight. Love my new Mac Pro

"Easy Breezy process from top to bottom.. Top flight in every respect. And, I love my new Mac Pro. Could not be happier!"

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Rep reply posted 2023-09-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that your experience was great and that you could not be happier. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-09-05

Great mac at a great price

"I got a great mac at a great price. Quick delivery. The whole process was smooth and computer works great. I could not have been happier and woukd but again! "

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Rep reply posted 2023-09-07
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. It is great to hear that you are fully enjoying the Mac that you purchased from us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
2/5

2023-09-05

Great website, fantastic producs, but Apple Pay is problematic

"Apple Pay does not work. A dialog appears with options to select payment method and address. However, there is a blank area at the bottom where the affordance would be to initiate payment."


Rep reply posted 2023-09-07
A rep from MacSales.com, OWC-Celeste, has responded:

“We're glad to hear that you are pleased with our website and quality of our products. We apologize for any inconvenience you've encountered. We will review this issue to ensure a smoother and more user-friendly payment experience for our customers using Apple Pay. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/.”


Verified
5/5

2023-08-18

Quick customer service response by email

"Had a question trying to figure out if a monitor adaptor would work, got the answer back in hours."


Rep reply posted 2023-08-21
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you had a good experience working with our representatives. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
3/5

2023-09-04

Processing...

"Good: Computer arrived in excellent condition as described. Not so good: Order "processing" was 8 days plus shipping time. "

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Rep reply posted 2023-09-07
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. We sincerely apologize for how long it took the order to process and ship. However, It is fantastic to hear that the computer arrived in wonderful condition and is working great for you. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-09-04

Easy configu

"Super easy to configure my new Mac Pro and the prices for upgrades were very reasonable. "


Rep reply posted 2023-09-06
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you had a great experience purchasing a new Mac computer from us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-09-04

Smooth purchase

"Clear navigation to the product, smooth purchase flow, clear shipping options. "


Rep reply posted 2023-09-06
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear about your smooth purchase experience and that our website's navigation, purchase process, and shipping options were clear and efficient. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
1/5

2023-09-04

item sent Bad!! didnot work recive RMA number and never got my monry back

"item sent Bad!! did not work
recive RMA number and never got my monry back
"

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Rep reply posted 2023-09-06
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that the product you purchased was not working. I do see that we have your RMA in the system and it is currently being worked on. We appreciate your patience with this RMA, All products that come back have to be tested and processed through the system before a refund takes place. Please continue to work with our representative on this refund. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
4/5

2023-09-04

Reliable shop

"I always first look this site for my Apple device's upgrades."


Rep reply posted 2023-09-06
A rep from MacSales.com, OWC-Celeste, has responded:

“We're delighted to be your go-to source for Apple device upgrades, and we'll continue to provide you with reliable products and services. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-09-03

Excellent

"Prompt delivery and item arrived like new "

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Rep reply posted 2023-09-06
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience while shopping with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-09-03

Quick and easily navigable website.

"Easy to log in, find items and purchase securely - all within a minute or two."


Verified
5/5

2023-09-03

Easy way to shop Mac compatible

"I always head for Macsales.com when I need memory or drives or cables for my Mac. The selection is old, prices are great, and I have yet to be disappointed in the speed of delivery, or the quality of the item purchased. I have over a decade of shopping experience with this seller."

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Rep reply posted 2023-09-06
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the wonderful feedback. It is great to hear that you have been shopping with us for over a decade and have always had a positive experience! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-09-03

Great Product & Service

"Excellent product, excellent service!"


Rep reply posted 2023-09-06
A rep from MacSales.com, OWC-Celeste, has responded:

“It brings us joy to learn about your positive OWC experience, and we value your feedback immensely. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”