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Product & services pricing
3.99/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.28/5
Customer service:
3.93/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2023-08-30

Affordable products

"Was referred by a friend. I liked the prices for laptops "


Rep reply posted 2023-08-30
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback. We are so glad to hear you received a great price on the Mac. It's also fantastic to know your friend recommended us to you! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-30

Great service… Great Products

"I am very happy with the experience. The product was exactly what I expected and great quality. "

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Rep reply posted 2023-08-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad that you are very happy with your experience and that the product you ordered arrived exactly as expected. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-30

Always compatible technology, and easy to find

"I really appreciate the ease with which I can start by specifying the Apple model that I have, and then browse products that are pretty much guaranteed to be compatible."


Rep reply posted 2023-08-30
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. We are thrilled to know that you enjoy being able to select your specific Mac and find the compatible upgrades with ease! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-30

OWC Thunderbolt Hub a great improvement

"Arrived on time. This hub is wonderful a great improvement over my non-plug in hub. No pauses, no glitches. Runs my monitor, back up drive, printer and keyboard for my 15inch MacBook air. A real find. Thanks!"

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Rep reply posted 2023-08-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad that you found a wonderful hub for your setup and that it is working wonderfully for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-30

Great Experience !

"Love shopping at OWC now I can pay buy the month."


Rep reply posted 2023-08-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We love that you love shopping with us! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-30

Awesome & Easy!

"Guest check out is amazing, thank you!"


Rep reply posted 2023-08-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad that your checkout experience was amazing! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
4/5

2023-08-30

Good and reliable company to work with.

"They respond when you have questions, the proces of buying was easy, I finaly return my product and they respond very wel with my refund.

I Just would give more information about the product they are selling, images maybe, so we know better what we are getting from the very beggening.

Thank you
"

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Rep reply posted 2023-08-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. It is great to hear that we were able to answer all of your questions and that your order was easy to make. We are sorry to hear that you ended up returning the product but are glad that we were able to help you with the refund as well. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-29

Great as always!

"Ordered a drive and it arrived quickly and was perfectly packed and protected. The drive formatted without fault and is quickly into service. Price was good enough, and OWC's goods and service are incredibly reliable, making any small price difference well worth it."

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Rep reply posted 2023-08-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. We are glad to hear that the product is working great for you and that it arrived safely! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-28

Excellent service, excellent products

"I already purchased OWC products a few years ago, specially an SSD drive which gave a second life to my MacBook Pro. And every time I got all the answers to my questions."


Rep reply posted 2023-08-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. It is great to hear that every time you shop with us you always find what you need and receive great service. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
4/5

2023-08-28

Worth the wait

"Due to supply issues, I encountered delay in receiving my hard drive upgrade kit. Having dealt with OWC in the past, I thought this was unusual, and so I made two phone calls to customer service at two and three weeks respectively. Only during the second call was I informed that items in the kit that I ordered were back ordered, but fulfillment was expected shortly. This was indeed the case, as I received shipping notification the following week. Of course, this kit was not urgently needed, and though the wait was inconsequential, I wish communication from OWC was forthcoming thereby relieving me of the burden of worrying and making several phone calls.
That issue aside, the kit was very complete and contained everything I needed to do the upgrade. The OWC video on hard drive upgrade was excellent. While I was stressed a bit about taking apart an old iMac, OWC made it safe and easy.
"

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Rep reply posted 2023-08-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your review with us. We sincerely apologize for any inconvenience that occurred during your first interaction with one of our Customer Support Representatives, but it is great to hear that the follow-up interaction went a lot better and they were able to make sure the order was shipped out as soon as the products were available. We are also glad to know the instructional videos were instrumental in making the installation easier and a little less stressful. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-28

Always easy ordering from OWC

"The only place I purchase my Mac equipment."


Rep reply posted 2023-08-29
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for sharing your feedback! We are happy to be the place for your Mac equipment. Please let us know if you have any questions about your order. ”


Verified
5/5

2023-08-28

Great how to video

"Easy to understand DIY project. Working well so far! "

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Rep reply posted 2023-08-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad that you enjoyed our how-to video. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-28

Consistent

"Can always count on OWC for quality products to meet your Macbook needs..."


Rep reply posted 2023-08-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. We are thrilled to hear you can always count on us for dependable products that fit your Mac needs! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-28

Excelent products

"Everything works as intended. Real Mac products"

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Rep reply posted 2023-08-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. We are glad to hear everything is working as it should! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-28

Excellent Service & Product from MacSales.com

"The hard drive on my wife’s late 2015 iMac failed. I ordered a replacement drive and install kit from MacSales. It was shipped and arrived promptly. The HD was an exact replacement and was pre-formatted. The install was very easy following MacSales’ video. The Mac is up and running better than new with a new OS installed. Total cost of repair - including shipping - was $82.00. Thank you, MacSales!!"

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Rep reply posted 2023-08-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for choosing OWC for your technical needs. We are thrilled to hear that you had a great shopping experience with us and you were able to have your wife's iMac back up and running in no time with the help of our installation videos! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”