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Product & services pricing
3.99/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.28/5
Customer service:
3.93/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2023-08-27

Great Company

"OWC WAS GREAT IN DELIVERING THE UNIT ORDERED"

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Rep reply posted 2023-08-28
A rep from MacSales.com, OWC-Celeste, has responded:

“We're pleased to hear that you had a positive experience with OWC's delivery service. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-27

Great laptop

"The price was incredibly low for what we got. Have had zero issues whatsoever and the MacBook was better than I even expected as far as blemishes. Would recommend. "

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Rep reply posted 2023-08-28
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled that you found the price to be excellent for the value you received. It's fantastic that the MacBook exceeded your expectations and has been functioning flawlessly. Thank you for recommending us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-26

Yep!

"Always have a good experience with you guys. "


Rep reply posted 2023-08-28
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you have always had a good experience with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-26

The maciest Mac folks anywhere

"Always the vest. Been a customer for 25 years"


Rep reply posted 2023-08-28
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the great feedback. We are glad to hear that you have always enjoyed your experience with us over these 25 years! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-26

Top satisfaction for years

"No matter what I'm looking for to fix Mac computers, OWC always has it in stock and ready to ship!"


Rep reply posted 2023-08-28
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to share your feedback. It is fantastic to hear that you are always able to find exactly what you're looking for and that the products always ship in a timely manner! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2018-09-06

Same as always. No problem.

"I have been buying computer bit s and pieces from OWC for many years, and will continue to do so."

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Verified
5/5

2023-08-26

New memory renewed my 2013 Mac Pro

"Fast and affordable upgrade — thanks, OWC!
"

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Rep reply posted 2023-08-28
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. It is great to hear that you found fast and affordable upgrades with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-25

Drive works well

"No issue with setup or use so far (1 week) and drive was in great condition when it arrived. "

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Rep reply posted 2023-08-25
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We're pleased to hear that the drive is performing well for you without any setup or usage issues. It's great that the drive arrived in excellent condition. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-25

great product!

"Receive item promptly and great communication from them. Item arrived well packed. "

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Rep reply posted 2023-08-25
A rep from MacSales.com, OWC-Celeste, has responded:

“We're delighted to hear that you're satisfied with the product! We're committed to prompt delivery and clear communication. It's wonderful that the item arrived in good condition thanks to our careful packaging. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-10

Best company for Mac products!

"You will not find better quality products for Mac anywhere. And if you're a professional using your stuff to make a living, you want the best. This company ships fast and their products are of very high quality. I am one that really picks the quality of products apart and OWC products from Mac Sales are top quality and very well engineered. Love and highly recommend them. "


Rep reply posted 2023-08-10
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-25

Everything You Need

"They provided everything needed to replace my battery - including detailed instructions. The only thing you need to bring is your patience and ability to follow directions. I'm very satisfied. "

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Rep reply posted 2023-08-25
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear about your positive experience with our battery replacement kit! Your satisfaction is our goal, and we're glad our detailed instructions and provided resources made the process easier for you. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-09

Very helpful, watched your videos on how to change the battery, and had a chat !

"This is my second try to purchase a replacmet battery for my MacBok Air, I got the wrong battery the first time. No problem getting a return authorization. Made sure this time by sharing more information with the chat helper. Looking forward to getting the right battery! "


Rep reply posted 2023-08-10
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for the feedback. We are glad to hear that you have enjoyed both purchases that you have made with us even when the first one was not what you wanted to purchase. It is great to hear that our chat representatives were helpful in getting that returned and getting you the proper battery for your computer. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
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Glenn, we're glad to hear that everything was quick and easy for your return and that you were able to find the correct batteries without any issues. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-24

smooth ordering process

"smooth ordering process...."


Rep reply posted 2023-08-24
A rep from MacSales.com, OWC-Celeste, has responded:

“It brings us joy to learn about your positive OWC experience, and we value your feedback immensely. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-24

great service

"website easy to use, very good pricing. "


Rep reply posted 2023-08-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you had great service and that the website was easy to use. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-23

Machine works fine.

"Most of my experience is in the aviation industry."

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Rep reply posted 2023-08-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you had a great experience with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/