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Product & services pricing
3.96/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.26/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-09-16

help

"quick and easy and hopefully received correct information"


Rep reply posted 2024-09-17
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our help quick and easy. Providing accurate information is our top priority, and we're glad we could assist you. Your satisfaction means everything to us, and we appreciate your support!”


Verified
5/5

2024-09-16

SSD upgrade

"Couldn’t be happier with the improved performance of my iMac! Thank you…"

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Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that your SSD upgrade has brought a significant boost in performance to your iMac. Your satisfaction means the world to us, and we’re so happy to have played a part in enhancing your experience. Enjoy the speed and efficiency—happy computing!”


Verified
5/5

2024-09-16

gReat Product. Good Price

"The hub was exactly what I wanted."

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Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“Wow! Thank you so much for your fantastic review! We're thrilled to hear that our hub met your expectations and that you found it at a great price. Your satisfaction is what drives us, and we're excited to keep bringing you amazing products!”


Verified
5/5

2024-09-16

"So quick and easy to check out."


Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your awesome review! We're thrilled to hear that you found our checkout process quick and easy! Your satisfaction is our top priority, and we're delighted that we could provide you with a great experience. We can't wait to serve you again!”


Verified
5/5

2024-09-16

Excellent egpu

"I love the node titan. It’s the best hardware i’ve bought in awhile. Put an rtx 4060 in it and connected the thunderbolt to my ally x and it works perfect."

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Rep reply posted 2024-09-16
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you're loving the Node Titan and that you found the perfect pairing with your RTX 4060. It's awesome to know that everything is working seamlessly with your ally x setup. Your feedback means a lot to us, and we're excited to support you on your hardware journey! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-09-16

A lovely day.

"It’s always been a joy doing business with everyone at OWC. I was introduced by my musician friends in the 80’s and have never been disappointed. I would recommend OWC to anyone who wants an honest opinion about your computer needs and how to help you solve them."

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Verified
5/5

2024-09-16

MAc Upgrade - Cheese grator

"What you'd expect from USA and First worlds"


Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with your Mac upgrade. It's always our goal to provide top-notch products and service, and it's wonderful to know we're meeting those expectations. We truly appreciate your support and can't wait to help you with any future upgrades or needs!”


Verified
2/5

2024-09-16

Problem with placing order

"Payment went through but did not receive approval"


Rep reply posted 2024-09-16
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your feedback. After reviewing your order, I can confirm that it has been processed and shipped. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-09-16

Two very minor scratches

"It’s amazing how a computer manufactured over 8 years is still so pristine. Very happy with my purchase. Will be ordering again"

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Rep reply posted 2024-09-16
A rep from MacSales.com, OWC_Michael , has responded:


Thank you for your feedback! We’re thrilled to hear you’re impressed with the condition of your purchase. We look forward to working with you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-09-16

Good, almost great

"The man I spoke to during a call was helpful (he emailed me a copy of instructions for using my older iMac as a monitor (and a speaker, I hope) for a Mac mini I plan to purchase in a few months. I was deliberating about whether to keep the old iMac for that purpose, or sell or trade it in. However, when I attempted to ask more questions, He indicated that it was his job to make sales, not answer questions. I don’t remember exactly how he put it, but it was something of that nature.
When I made a purchase a few days later, I received the package in good order and timely delivery. I enjoy the services and information you provide. I am a return customer, and plan to do further business with you as well.
"

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Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your thoughtful review! We're thrilled to hear that our team member was able to assist you with the instructions for using your older iMac, and we're glad you received your package in great condition. Your insights about the call experience are invaluable, and we appreciate your feedback on that interaction. We're constantly working to improve our customer support, and your comments will help us ensure everyone feels fully supported. We're excited about your upcoming purchase of the Mac mini and can't wait to see how you set up your iMac as a monitor!”


Verified
5/5

2024-09-16

Great Service

"Everything arrived fast. The only problem was that I did not read the fine print and the device was not compatible. But MacSales was gracious and allowed me to return the item so that I could purchase the correct device. "

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Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your amazing 5-star review! We're thrilled to hear that you experienced great service and fast delivery. It’s awesome to know that our return process made it easy for you to get the right device. We truly appreciate your understanding and are here to help you find the perfect match next time! Your support means the world to us!”


Verified
5/5

2024-09-16

Great

"Fast shipping, product works great"

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Rep reply posted 2024-09-16
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We’re thrilled to hear that you had a fantastic experience with our fast shipping and that your product is working great. Your satisfaction means the world to us, and we can’t wait to serve you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-09-16

GOOD Sale

"very good price of HDD ! thanks"


Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found a great deal on our HDDs. Your satisfaction is our priority, and it's always exciting to know that our sales make a difference. We appreciate your support and look forward to serving you again!”


Verified
5/5

2024-09-15

As advertised

"everything was great... had to call in to make sure I got the correct part and that was great too."

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Rep reply posted 2024-09-16
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that everything was just as advertised and that your experience with our customer support was great as well. Your satisfaction means the world to us, and we can't wait to serve you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-09-15

"The ordering was great, let's see how the rest goes"


Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic 5-star review! We're thrilled to hear that your ordering experience was seamless. We can't wait for you to receive your order and hope it exceeds your expectations! Your satisfaction means the world to us, and we're here to support you every step of the way. Stay tuned for more great experiences ahead!”