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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
5/5

2024-07-30

reordering

"Order arrived on time. All units work. Referred by a dj friend. Will be using your company all the time."


Rep reply posted 2024-07-30
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your feedback! We apologize for any inconvenience that occurred with having to make an account for re-ordering products. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-13

good products good pricing

"They have good products & good pricing"


Rep reply posted 2024-08-13
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you find our products and pricing to be top-notch. Your support means the world to us, and we're excited to continue providing you with great products. We can't wait to serve you again! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-13

Thanks!

"Grsat experience as always!!"


Rep reply posted 2024-08-13
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had a great experience with us! Thank you for your awesome review and for being a valued customer. Your support means the world to us, and we can't wait to serve you again soon! ?”


Verified
5/5

2024-08-13

My first experience

"I researched your company and read many good reviews on multiple forums. i am excited to receive my first purchase."


Rep reply posted 2024-08-13
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you've chosen us for your very first purchase. It's amazing to know that our positive reputation and customer feedback resonated with you during your research. We can't wait for you to receive your order and see for yourself why our customers love us! Your excitement is contagious, and we truly appreciate your trust in us!”


Verified
4/5

2024-08-13

Review

"Buying a second imac because the furst one i bought stopped working"


Rep reply posted 2024-08-13
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for sharing your experience! We're thrilled to hear that you're choosing to buy a second iMac from us. We're here to help ensure you have a smooth experience this time around. If you need any assistance or have questions, feel free to reach out. Your support means everything to us!”


Verified
5/5

2024-08-12

always excellent

"great products great support
great
"

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Rep reply posted 2024-08-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you consistently have excellent experiences with our products and support. Your feedback means the world to us, and we’re excited to continue providing you with top-notch service! Keep enjoying our products! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-12

Such a good review

"Interacted with chat personnel twice before purchasing, both times they answered all of my questions and provided great suggestions. Waiting for drive to arrive :)"


Rep reply posted 2024-08-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your incredible review! We're thrilled to hear that our chat team was able to assist you and provide great suggestions. Your enthusiasm for your upcoming drive is contagious! We can't wait for it to arrive and hope it exceeds your expectations. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2016-06-20

"Good products at a great price. All delivered on time as promised. OWC's instructional videos are very helpful and made upgrading my MacBook Pro very easy.

I'm a completely satisfied repeat customer.
"


Rep reply posted 2024-08-12
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our products to be a great value and that everything arrived on time. It's fantastic to know that our instructional videos helped make your MacBook Pro upgrade a breeze! We truly appreciate your loyalty as a repeat customer and can't wait to work with you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-12

Easy peasy

"I got a great deal on a much needed product!"

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Rep reply posted 2024-08-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you needed at a great deal. Your satisfaction means the world to us, and we're excited to continue providing you with top-notch products. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-11

Great

"It was easier than I thought and could do it myself. "


Rep reply posted 2024-08-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found the process easy and were able to tackle it on your own. Empowering our customers to take on projects themselves is what we strive for, and it's wonderful to know we hit the mark with you! Keep up the great work! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
3/5

2024-08-11

Arrived and works. But basic instructions on use, etc weren't included.

"For a new Apple user, the associated instructions on use weren't helpful. I sent this as a gift to a friend (a basic level Windows user)."

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Rep reply posted 2024-08-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your feedback. We apologize that the instructions weren’t very helpful. Apple now provides digital user guides on their website and includes a basic guide with the product. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-11

Oldie But Goodie

"Have been using OWC products for years .... ever since apple went to Intel Chips ... AWESOME"


Rep reply posted 2024-08-12
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you've been a loyal OWC customer for years and that our products have been a great fit for you since the transition to Intel chips. Your support means the world to us, and we're committed to providing you with the best quality and performance. Here's to many more years of OWC goodness!”


Verified
5/5

2024-08-10

Excellent

"The listings are always accurate and helpful. No issues with shipping or anything"

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Rep reply posted 2024-08-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you find our listings accurate and helpful. It's awesome to know that your shipping experience was smooth as well. We appreciate your support and look forward to assisting you again soon! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-10

Energized

"Purchase of a new battery for my MacBook Air was flawless and the installation information video was very helpful. My Mac now has new life and holds a charge like new."

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Rep reply posted 2024-08-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your fantastic experience! We're thrilled to hear that your new battery installation was flawless and that our video helped you along the way. It's amazing to know your MacBook Air is back to life and holding a charge like new! We appreciate your support and look forward to helping you with any future needs! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-10

Great service, fast reliable shipping!

"Great service, fast reliable shipping!"

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Rep reply posted 2024-08-12
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you had a fantastic experience with our service and shipping. Your satisfaction means the world to us, and we can’t wait to work with you again soon! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”