ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
5/5

2024-08-10

Awesome company

"I've purchased 2 iPhones and 1 track pad from OWC macsales. Each purchase was easy and the items were exactly as described. I'm very satisfied with this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-08-12
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your fantastic review! We're thrilled to hear about your positive experiences with us and that you found our purchasing process easy. It means a lot that you trust us for your tech needs, and we're delighted that everything was just as described. Your satisfaction is our top priority! We can't wait to assist you with your future purchases!”


Verified
4/5

2024-08-10

Easy shopping

"The purchase was a cake walk with my Amazon account information"


Rep reply posted 2024-08-12
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for sharing your experience! We're thrilled to hear that your shopping was so easy and convenient. Using your Amazon account for a seamless purchase is a game-changer! We're always striving for that 5-star experience, so if there's anything we can do to enhance your next visit, please let us know. Happy shopping!”


Verified
5/5

2024-08-10

Very satisfied

"Arrived on time, good condition, exactly what we ordered. Would do it again. THANK YOU!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-12
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that your order arrived on time and in perfect condition! It’s fantastic to know that we met your expectations. We can’t wait to work with you again in the future! Your support means everything to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-09

Always my go-to

"Between the videos, and the ease of finding what I need, I always come back here."


Rep reply posted 2024-08-12
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that we are your go-to destination. It's fantastic that our videos and user-friendly navigation make your experience enjoyable. We can’t wait to see you back for your next purchase! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-09

Good product and service, as always

"I've bought computer-related stuff from these guys for many years, it's always top-flight."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you consistently have top-notch experiences with our products and service. Your loyalty over the years means the world to us, and we can’t wait to continue providing you with the best in computer-related gear. We truly appreciate your support!”


Verified
5/5

2024-08-09

Great deals. Great service.

"Bought a refurbished Mac on a Saturday and it was ready for pick up on the Monday! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-08-09
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found great deals and experienced our excellent service! It's awesome that you were able to pick up your refurbished Mac so quickly. We strive to make the process seamless and efficient for our customers, and it's great to see that reflected in your experience. Enjoy your new Mac, and we can't wait to serve you again!”


Verified
5/5

2024-08-09

Noice!

"Popped up in a Google query for additional RAM for my Trashcan Mac Pro. Price is right."


Rep reply posted 2024-08-09
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you needed for your Trashcan Mac Pro and at a great price too! It's always exciting to be a part of your upgrade journey. If you have any more questions or need further assistance, we're here for you! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-08

Wow Fantastic experi

"Fast easy location of items I needed and easy to use interface!! In and out in under five minutes!!!"


Rep reply posted 2024-08-09
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had such a smooth and speedy shopping experience with us. Making it easy for you to find what you need is our top priority, and it's great to know we hit the mark. We look forward to serving you again soon! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-08

Thanks for the Ram!

"Really easy, exactly what I needed, at a reasonable price."


Rep reply posted 2024-08-08
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that our RAM was exactly what you needed and that you found it easy to install at a great price! Your satisfaction means the world to us, and we can't wait to help you again in the future!”


Verified
5/5

2024-08-08

Always good products, great service and long time Apple supporters

"This is the 5th used mac I have bought from OWC, add to that a couple thunderbolt hubs, a flash raid device, a dozen or more cables, memory etc...always satisfied with the product, price, and service I get from OWC/MacSales."


Rep reply posted 2024-08-08
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you're consistently satisfied with our products and service. It's fantastic to have you as a loyal customer through so many purchases! Your support means the world to us, and we can't wait to continue serving you with top-notch gear and service. Keep enjoying your Mac and all the awesome accessories!”


Verified
5/5

2024-08-08

Ordered a couple of laptops and they were great; I am thus a repeat customer.

"Website is easy to use, and thankfully loads on different browsers without issue. The products are great. Only wish there were some older machines such as the 11" MacBook Air fully spec'd out."


Rep reply posted 2024-08-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for being a repeat customer! We're thrilled to hear that you find our website easy to use and that you've had a great experience with our products. We appreciate your feedback on the older machines and will definitely take that into consideration for future offerings.”


Verified
5/5

2024-08-08

I had no idea

"I looked on Amazon. com throughout and saw what I wanted for my old Mac Mini. I hope it works out."


Rep reply posted 2024-08-08
A rep from MacSales.com, OWCAmanda, has responded:

“We are so thrilled to hear that you found what you needed for your old Mac Mini! Thank you for giving us a chance, and we're confident that you'll be pleased with your purchase. Let us know if you have any questions or need further assistance. Happy computing!”


Verified
5/5

2024-08-08

Good experience

"Very helpful, informed sales person - good to work with and product good when it arrived, timely and well packed"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-08
A rep from MacSales.com, OWC-Celeste, has responded:

“We are thrilled to hear about your positive experience with our sales team and our products! Thank you for taking the time to share your feedback. We look forward to serving you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-08

Product as described

"Macbook pro received was in excelente condition as described."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the awesome review! We are thrilled to hear that your MacBook Pro arrived in excellent condition and as described. Enjoy your new device!”


Verified
5/5

2024-08-07

Awesome website, great deals, amazing and fair prices!!

"In search of a new/ certified refurbished MacBook, I saw great offers on this website. It was also very clear, concise, well organized and I saw confidence in their products and business history. This is actually Thee Only "new" laptop I have ever purchased for myself, as throughout the years, my DJ/ music producer boyfriends have just given me their old ones! Lol.. Super blessed. Considering that my current MacBook Pro is a 2009, and has been to Burning Man more times than I have.. It is now incapable of doing certain things, so I'm exquisitely STOKED for my "excellent condition" one, to arrive in about 2 days to Hawaii!!! You guys are pono AF! Mahalo Big Time, and Aloha! :D"


Rep reply posted 2024-08-07
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear about your fantastic experience shopping with us! Thank you for your kind words and for choosing OWC for your new MacBook purchase. We're excited for you to enjoy your new laptop and all the possibilities it holds. Cheers to many more years of creating and producing with your new MacBook! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”