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Product & services pricing
4.01/5
Chance of future purchase:
4.18/5
Shipping & packaging:
4.28/5
Customer service:
3.96/5
Return/Replacement policy:
4.17/5
Featured Review


Verified
5/5

2024-12-18

This will replace a Drobo.

"Shopping with OWC is always easy!"


Rep reply posted 2024-12-19
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you're choosing OWC to replace your Drobo! It's great to know that you find shopping with us easy. We’re excited to have you as part of our OWC family, and we can't wait to see how you enjoy your new setup! Your support means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-12-18

Apple Mac Items arrived quickly & as ordered!

"I was pleased to find Apple Mac approved items that I needed at a good price. "

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Rep reply posted 2024-12-18
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that your Apple Mac items arrived quickly and exactly as you ordered. It's wonderful to know you found the quality products you needed at a great price. Your satisfaction means everything to us, and we can't wait to serve you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-12-02

"I've bought and known about you for years"


Rep reply posted 2024-12-03
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing 5-star review! We're thrilled to hear that you've been a loyal customer for years. Your continued support means the world to us, and we can't wait to keep serving you with the best products and service. Here’s to many more years together! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-12-18

Excellent products, great service.

"Can't say enough good things about Macsales.com. Each machine I've purchased over the past 10-12yrs from here are still working. It says a lot about the products they carry, and quality control. Extremely pleased return customer."

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Rep reply posted 2024-12-18
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you've had such a fantastic experience with our products and service over the past decade! It's incredible to know that the machines you've purchased are still working well—this really speaks to our commitment to quality. We’re beyond grateful for your loyalty as a return customer and appreciate your kind words. Here’s to many more years of excellent products and service! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-12-02

Good service

" Appreciated you replacing lost ram module/"


Rep reply posted 2024-12-02
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear you had a great experience with our service. Your appreciation means the world to us, and we look forward to serving you again soon! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-12-18

Not more freeback

"Always top service and product"


Rep reply posted 2024-12-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We’re thrilled to hear that you consistently receive top-notch service and products from us. Your support means the world to our team, and we can’t wait to keep exceeding your expectations in the future!”


Verified
5/5

2024-12-17

Super fast service

"OWC is a reliable place for refurbished macs. Great service and prices!"


Rep reply posted 2024-12-17
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your amazing review! We're thrilled to hear that you experienced super fast service and found us to be a reliable source for refurbished Macs. It's great to know our prices and service met your expectations! We appreciate your support and can't wait to serve you again in the future!”


Verified
5/5

2024-12-17

Awesome

"Just a very very good company. Fast , efficient and the best part is that the product speaks for itself. "

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Rep reply posted 2024-12-17
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience with us. It's fantastic to know that you found our service fast and efficient, and we couldn't agree more—our products are designed to impress! Your support means the world to us, and we can't wait to serve you again in the future!”


Verified
1/5

2024-12-17

couldnt change my shipping address

"so because they were closed and chat was not available i had to log out of my account that had my old address and just purchase it without my account."


Rep reply posted 2024-12-17
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that you were not able to change the shipping address during your order. We will pass along this frustration to our team. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-12-17

YES!

"Sure, YES!!!!!!!!!!!!!!!!!"


Rep reply posted 2024-12-17
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, we’re thrilled to see your excitement! Thank you for sharing your enthusiasm with us! It's fantastic to know that you had such a positive experience. Your support means the world to us!”


Verified
5/5

2024-12-17

Excellent!

"Excellent products and excellent support....... what more could you ask!"


Rep reply posted 2024-12-17
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with both our products and support team! It's our mission to provide top-notch service and quality, and your feedback really motivates us to keep up the great work! We appreciate your support and look forward to serving you again!”


Verified
5/5

2024-12-17

So happy I got a Mac!

"People where very patient
With me and helped me get the right Mac I needed!
Thanks a lot!!
Peter D
"

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Rep reply posted 2024-12-17
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear that you're so happy with your new Mac, Peter! It's fantastic that our team could assist you in finding the perfect fit for your needs. Thank you for recognizing their patience and support—your satisfaction is what we strive for! Enjoy your Mac, and thank you for choosing us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-12-16

Fast shipping. Item received quickly and as expected

"Always pleased with the experience shopping with OWC / Macsales.com and pleased with the quality of the products. This NVMe enclosure for my M4 Mac mini is a great addition and practical replacement for the internal. Now I have a reasonably priced and fast as the internal boot drive that is 8TB. When OWC comes out with a Thunderbolt5 enclosure, I'll upgrade to that."

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Rep reply posted 2024-12-17
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience with us and that your NVMe enclosure is working perfectly for your M4 Mac mini! It's always our goal to provide fast shipping and high-quality products, so it's wonderful to know we've met your expectations. An 8TB drive is impressive, and we can't wait for you to upgrade to a Thunderbolt 5 enclosure when it becomes available! Your support means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-12-16

Battery for 2015 MacBook

"Easy to purchase with good info from MacSales."

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Rep reply posted 2024-12-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your fantastic review! We're thrilled to hear that you found our purchasing process easy and that our information was helpful. We strive to provide the best products and service, and it's wonderful to know we hit the mark for you! Enjoy your new battery and happy computing!”


Verified
5/5

2024-12-16

Exactly as advertised

"Compatible with my computer and no problems installing!"

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Rep reply posted 2024-12-16
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that everything went smoothly with your installation and that our product met your expectations. Your satisfaction is our top priority, and it’s always exciting to know that our customers are happy with their purchases. Enjoy using your new gear!”