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Product & services pricing
3.96/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.26/5
Customer service:
3.95/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-11-07

Timely Delivery and Worked OOB

"Order memory for my retro Macintosh G4. After trying other vendors and the memory not working, OWC's memory arrived within a couple days and worked out of the box!"

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Rep reply posted 2024-11-07
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your fantastic experience with us! We're thrilled to hear that our memory for your retro Macintosh G4 arrived promptly and worked perfectly right out of the box. It's always rewarding to know we've met your needs, especially after your previous attempts with other vendors. Your support means the world to us, and we're excited to help you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-07

I had a great experience with MacSales

"The memory I bought as well as some other needed cords for my various apple gear came when I expected, very well packaged, and I really appreciated the attention to detail on everything. I will definitely buy from MacSales in the future. Thank you!

Jeff
"

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Rep reply posted 2024-11-07
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, Jeff! Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with us and that your memory and cords arrived on time and in perfect condition. It's wonderful to know that you appreciated our attention to detail—it's something we take pride in! We're excited to have you as a future customer and can't wait to serve you again. Your support means the world to us!”


Verified
5/5

2024-11-07

How to Upgrade Your Mac!

"I was able to find necessary products to upgrade my Mac here, in a way I could not do anywhere else. Be it laptop storage, iMac storage, or mac Mini external storage, it works well, and, I'm not sure where else to get that, at the point in time I first needed it."


Rep reply posted 2024-11-07
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found everything you needed to upgrade your Mac! It's amazing to know that our selection of laptop storage, iMac storage, and Mac Mini external storage helped make your upgrade process a breeze. Your support means the world to us, and we're here to assist you anytime you need more products or guidance in the future. Happy upgrading!”


Verified
5/5

2024-11-07

Great experience.

"They had what I needed. I ordered it easily. It came quickly. It works. All good!
"

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Rep reply posted 2024-11-07
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear you had such a great experience with us. It's wonderful that we had what you needed and that your order process was smooth and quick. We're excited to know everything is working perfectly for you! Your satisfaction means the world to us!”


Verified
5/5

2024-10-23

great service

"great service and knowledge staff"


Rep reply posted 2024-10-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our service and knowledgeable staff. Your feedback means the world to us, and we can’t wait to help you again in the future!”


Verified
5/5

2024-11-07

Memories are made of this

"Hopefully I will be very satisfied. "


Rep reply posted 2024-11-07
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your wonderful review! We're thrilled to hear you're feeling positive about your purchase! Your satisfaction is our top priority, and we can't wait for you to create amazing memories with our products. We truly appreciate your support and are here to help if you need anything! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-06

Good products

"Good experience. Great shipping"

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Rep reply posted 2024-11-06
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had a good experience with our products and shipping. Your support means the world to us, and we can't wait to serve you again soon! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-11-06

ok

"Ok up to now................"


Rep reply posted 2024-11-06
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for your feedback! We’re thrilled to hear that your experience has been positive so far. We’re always striving to improve, so if there’s anything you think could enhance your experience or if you have any questions, feel free to let us know. We appreciate your support and can’t wait to serve you even better!”


Verified
5/5

2024-11-05

Great Service

"I've shopped at MacSales for years now. I've never had any issues with that service. A+++ rating."

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Rep reply posted 2024-11-05
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you've had such a positive experience shopping with us over the years. Your continued trust and support mean the world to us, and we’re excited to keep providing you with top-notch service. A+++ right back at you!”


Verified
1/5

2024-11-05

Not able to correct or cancel an order

"I found a technical issue within an hour of placing an order. MacSales Customer Service was unable to stop the order leaving me with a return (and return shipping) as an option."

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Rep reply posted 2024-11-05
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. Unfortunately, once an order has shipped, we’re unable to redirect it back to us. However, we’d be happy to assist you with setting up a return as soon as the item is delivered. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-05

The parts I get are always good

"I will always return to this site for anything I need. I like the customer service and the follow up."

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Rep reply posted 2024-11-05
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you consistently receive high-quality parts and appreciate our customer service and follow-ups. Your loyalty means the world to us, and we're excited to be your go-to destination for all your needs! Can't wait to serve you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-05

Pleasantly surprised

"Called about a delivery question, said he needed to check on something and would email me right back. I thought, yeah, right! Email me back in about 10 minutes with the answer to my question. I was pleasantly surprised. Haven’t done business with this company before, but this is a very good start!"

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Rep reply posted 2024-11-05
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that we exceeded your expectations and provided you with prompt service. It’s wonderful to know that your first experience with us was a positive one! We can’t wait to assist you again in the future. Your support means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-04

GREAT!!

"Great products and good support !"

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Rep reply posted 2024-11-04
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you love our products and appreciate our support team. Your satisfaction means the world to us, and we can't wait to serve you again soon!”


Verified
5/5

2024-11-04

Fast Delivery

"Ordered on Friday, Received on Monday! Bravo!"

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Rep reply posted 2024-11-04
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that your order arrived so quickly—fast delivery is what we aim for! Your support means the world to us, and we can’t wait to serve you again soon!”


Verified
5/5

2023-06-25

Problem I had was corrected very well

"Time and patience was shown by the Tech."

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Rep reply posted 2023-06-27
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for sharing your positive experience with our Technical Support team. We are delighted to hear that the representatives' patience and dedication have made a positive impact on your experience. We will definitely pass your kind words along to them! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”