"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Due to jumping in and out of my Paypal account I was charged 3 TIMES for the same order!! If you are paying with an outside source, make sure you are done and don't go back."
"Easy ordering and great info on shipping."
“Thank you for your fantastic review! We're thrilled to hear that you experienced professional service and found our ordering process easy. Our team works hard to provide clear and helpful information, especially when it comes to shipping, so it's great to know that resonated with you. We appreciate your support and look forward to serving you again!”
"Found the battery I needed, but would like to see more details (such as early, mid or late in the description)"
“Thank you for your feedback! We're glad you found the battery you needed. In the compatibility section of the battery page, we do list the specific Mac models it is compatible with, including details such as early, mid, or late release versions when applicable. If you have any questions about compatibility, feel free to reach out—we’re happy to help!
https://eshop.macsales.com/Service/”
"Excellent service. The part I ordered was exactly right and the needed tools were included. "
“Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with our service and that your part was a perfect fit. It's great to know the included tools made your installation seamless! We truly appreciate your support and look forward to helping you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"I buy from OWC Mac Sales all the time, as they will build your Mac the way you want. I don't know anyone else who does this. But I wish you would sign me into my account automatically, as I often forget to do this and I like keeping track of our many purchases from OWC. Great company, products and service."
“Thank you so much for your fantastic review! We’re thrilled to hear you love customizing your Mac with us at OWC MacSales! Your feedback about automatic sign-in is super valuable, and we’ll definitely keep it in mind as we work to enhance your shopping experience. We truly appreciate your loyalty and support—here's to many more great purchases in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I did not actually making a purchase from macsales.com- my card was fraudulently being used, and they detected the issue and stopped it. They were incredibly easy to communicate with to make take care of this issue."
“Thank you so much for your incredible review! We're thrilled to hear that our team was able to catch the fraudulent activity on your card and help resolve the issue quickly. Customer security is our top priority, and it's fantastic to know that we made the process easy for you. We truly appreciate your support and are here for you anytime you need help! https://eshop.macsales.com/Service/”
"Looking forward to receiving our MacBook Pro purchase. "
“Thank you for your wonderful review! We're thrilled to hear that you've found exactly what you needed with your MacBook Pro purchase. We can't wait for you to receive it and hope it exceeds your expectations. Your enthusiasm makes our day! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Old man using young expression to describe a great experience from a long time customer."
“We absolutely love to hear that you had a "sick experience"! It's fantastic to know that our long-time customers are still impressed and enjoying our services. Your enthusiasm truly makes our day! Thank you for being a part of the MacSales family! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"A friend recommended to me this web to buy a battery."
“Thank you so much for your amazing review! We're thrilled to hear that your friend recommended us and that you had a great experience shopping for a battery. Your satisfaction means the world to us, and we can’t wait to help you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
" Great value. Provides customer with confidence in know what is being purchased. "
“Thank you so much for your fantastic review! We're thrilled to hear that you find our site resourceful and that you feel confident in your purchases. Your satisfaction and trust mean the world to us, and we’re excited to keep providing great value to you. We appreciate your support!”
"Your service team was promt and most helpfull"
“Thank you so much for your fantastic review! We’re thrilled to hear that our service team was prompt and helpful during your exchange. Your satisfaction is our top priority, and we’re excited to know we met your expectations. We appreciate your support and look forward to serving you again!”
"I cant to connect to my account. I don't have an Invoice I need. macsales is oriented to retail. So resellers have little problems. System is not prepared for resellers."
“We're sorry to hear you’re having trouble accessing your account and finding your invoice—we understand how frustrating that can be. We've reviewed your correspondence with OWC, and we see that Chelsea is currently assisting you with getting your invoices. If you need any further help, please don’t hesitate to reach out. We're here to assist you.”
"I read a pile online about what the best dock to buy for my Mac Studio would be, and the OWC dock was recommended more often than any other. Multiple docks were the same with just the company name switched out... Having used OWC products at work before I retired, I was pretty happy with their quality. So I'm giving them a go with a new piece of hardware!"
“We're thrilled to hear that you chose the OWC dock for your Mac Studio! It's fantastic to know that our products have made a positive impression on you in the past, and we can't wait for you to experience the quality and performance of your new dock. Your research and feedback are invaluable, and we appreciate you taking the time to share your excitement with us! Enjoy powering those monitors and maximizing your setup!”
"After much searching around, got one of the only docks available with a 10GbE port, that is also supposed to work with Windows out of the box and not just Mac. The dock costs not much more than a dongle with only the port. "
“Wow, thank you so much for your fantastic review! We're thrilled to hear you found our Windows dock with the 10GbE port to be a perfect fit for your needs. It's great to know that it offers versatility and ease of use right out of the box, especially when compared to more limited options. We really appreciate your feedback and are delighted that you see the value in it. Happy connecting! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Easy to navigate. Will see when order arrives. "
“Thank you so much for your feedback! We're thrilled to hear that you found our shopping experience easy to navigate. We can't wait for your order to arrive, and we hope it exceeds your expectations! Please let us know if you have any questions in the meantime. Happy shopping! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWC_Michael , has responded:
“I understand how frustrating it must be to deal with multiple charges for the same order. It's important to ensure that your payment is processed correctly, and I appreciate you bringing this to our attention. If you haven't already, I recommend checking with PayPal regarding the charges, as they can provide insight and assist with any discrepancies. If you need help with your order or further assistance in resolving this issue, please let us know so we can help you. Thank you for your feedback, and we hope to improve your experience in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”