"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"I've ordered from Macsales.com many times in the past two decades; and the service has been prompt, professional, and very good, frequently with next-day or two-day service.
However, in this case, I was disappointed, in that it took more than 4 business days from the time of my order until it was shipped. This is much slower than the service I have expected from Macsales in the past, which concerns me. "
"I found the website very easy to navigate and was able to purchase what I was looking for easily. The whole process took less than 3 minutes."
“Thank you so much for the amazing 5-star review! We are thrilled to hear that you found our website easy to navigate and that your purchase was quick and convenient. We appreciate your feedback and look forward to serving you again in the future.”
"Great people to give help! "
“We're so glad to hear that we could help you out! Thank you for the awesome review!”
"I received an email from my IT service technician recommending me to purchase a 1TB hard drive. Their recommendation was for your company regarding my purchase. I used my PayPal to purchase the new hard drive for my MacBook Air. I received the required computer part within two business days. I was very happy with your service and quick delivery for the required part for my laptop. I highly recommend that if you need parts for your computer to use their company "
“We are thrilled to hear about your positive experience with us! Thank you so much for choosing MacSales.com for your hard drive needs. We aim to provide excellent service and quick delivery to all our customers. Your recommendation means the world to us, and we look forward to assisting you with any future computer part needs. Thank you again for your support!”
"I was able to go on and quickly get the products that I want and they arrived on time"
“Thank you so much for your amazing review! We are thrilled to hear that you had a great shopping experience with us and that your products arrived on time. We appreciate your business and look forward to serving you again in the future!”
"Received OWC email with an ad. Compared prices around the net (same quality) and clicked in OWC’s link. One minute later I was finished.
This is my second OWC purchase (27 inch iMac) and expect this purchase to be just as smooth."
“We're thrilled to hear you had such a positive experience with us and found the process quick and easy! Thank you for choosing OWC for your second purchase. We appreciate your support and look forward to serving you again in the future.”
"There is but only a brief notification about items being shipped once available, though the only indication of about how long this wait time would be is a cryptic single-line entry below the product's line-item on the order manifest above: "Item Number: OWCUS4EXP1M2 | 41 Days"
So is this at most 41 days, at least, or maybe the average wait time? A bit more detail and some emphasis would be more reassuring. Maybe an option to have order status update texts too."
“We truly appreciate your feedback! Thank you for bringing this to our attention. Rest assured, we are always looking for ways to improve our customer experience, and we will take your suggestion into consideration for future enhancements. We apologize for any confusion and appreciate your patience. Your satisfaction is our top priority, and we strive to provide the best service possible. Thank you for choosing MacSales.com!”
"I just made the order. Until it gets here and I test it you get no review that prospective clientes want to see. "
“Thank you for the feedback. We are glad to hear that you were satisfied with your experience. We hope that once your order arrives you will be pleased with your purchase as well. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Item (watch) looks to be in very good condition cosmetically and seems to function well - I was just not impressed with the Apple Watch packaging being ripped both outside and inside"
“Thank you for the feedback. We are glad to hear that you are enjoying the product that you purchased. We are sorry that you were not satisfied with the packaging for the watch and will pass that feedback along to our packaging team. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"The iPad I ordered was exactly as stated. However, for some reason, my address while correct in the order form somehow got put on the shipping label wrong. It delayed getting the package and was a great concern because I didn’t really want to see my electronics floating around, the shipping world and misdelivered to the wrong address and stolen. "
“Thank you for your feedback! We are glad to hear that you are enjoying your new iPad. We apologize for the shipping mishap and any inconvenience it may have caused. Your concerns are valid, and we appreciate you bringing this to our attention. We will make sure to address this issue with our shipping team to prevent similar incidents in the future. Thank you for choosing MacSales.com!”
"Was not obvious when I could proceed and use Paypal. And after using Paypal, it was not obvious what to do next."
“Thank you for the honest feedback. We will be sure to pass along the difficulties that you faced using PayPal on our site so that we may better our site in the future. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Got exactly what I wanted and it worked perfectly."
“We're thrilled to hear that you found exactly what you needed and that it worked perfectly! Thank you so much for choosing MacSales.com for your tech needs. We appreciate your support!”
"Fast shipping and very accurate!! Thanks!"
“Thank you so much for the awesome feedback! We're thrilled to hear that you had such a positive experience with our service and shipping. We truly appreciate your support and hope to assist you again in the future. Thank you for choosing MacSales.com!”
"Appreciated the ease of placing the order. "
“Thank you for the amazing review! We're thrilled to hear that you had such a positive experience placing your order with us. We appreciate your support!”
"It is always the best place to purchase Mac products. Thank you!"
“Thank you so much for your glowing review! We are thrilled to hear that you had a positive experience with us and that you trust us for all your Mac product needs. We truly appreciate your support!”
A rep from MacSales.com, OWC-Celeste, has responded:
“We appreciate your continued support over the past two decades and apologize for any delay in your recent order. Your feedback is valuable to us as we continuously strive to improve our services. Thank you for choosing MacSales.com!”