"First order 2 years ago was fine. This year though, placed order with expedited shipping. Mangos were never shipped and I contacted them for a refund. No refund issued, no mangos sent. Had to do a chargeback to get my money back. I felt scammed."
"I wish I had read the reviews before ordering. In spite of very high cost and shipping charges (compared to local stores), I placed an order expecting that the quality would be good. However, more than half the mangoes turned out to be rotten. They seemed to be from an older batch. Customer service was not good either, and refund has not been provided. Not receiving any response to queries or reminders for refund now. So, I am expecting to lose money on this."
"The worst place to order mangoes. I ordered a large box and paid $150!!!! And it all came totally Rotten and black on the inside. I took many pictures and sent them to the support team. They first responded with some bs about how it’s ‘spongy tissue’ when it’s clearly just black on the inside !!!) and then offered to refund me for half the box , then they disappeared and never refunded anything despite nudging them twice !! In short never buy from them I tried many other cheaper and better quality mangoes that I found through a simple google search ."
"I agree with many of the other reviews. I recently bought a large box of Alphonso mangoes that were advertised as the best crop of the season and out of 6 we have cut so far, three had to be thrown away. I have written an email to Jaidev and have not gotten any response yet. I agree that their ethics is highly questionable. Please stay away from them. "
"Best way to taste India mangoes in US.
Fast and efficient. "
"This is one of the worst quality mango i have ever had. i was really excited to try the mangoes out from this website but am utterly dissappointed. It almost feels like being thugged. My other friends who were waiting for my review of these mangoes are definitely not gonna order from you now.
The seller should seriously think about your business ethics and policies before sending out rotten mangoes.
"
"bought 6 boxes of alphonso mangoes. 80% of the mangoes were rotten inside. I was promised to pay refund but refused to pay refund. stay away from these fraud people "
"Title says it all. Please save your money, these people are going to take your money and send you NOTHING. Placed an order in May, called and spoke to an arrogant customer service rep who told me their terms state "if the mangoes you ordered are unavailable, we will send you a box of something else instead" - its now July and I have not received ANYTHING. First off, what kind of joke is that, if I order something that's unavailable REFUND ME. Also, please note that to get a refund you need to send an email to the address at the VERY BOTTOM of their website. If you do not email them, they will basically rob you, never send you anything and will not take their owns steps to provide you any info or refund. SOMEONE NEEDS TO SHUT THEM DOWN."
"In May, I placed an order for 2 boxes. Delivery was scheduled for June 1 but order was delayed due to the pandemic. In mid-June, i requested a refund. His initial reply below.
"We have received your email. You will receive a formal acknowledgement in a few days. We will take care of this.
Jaidev."
Later, the seller delivered the mangoes June-end - 1 box containing 5 mangoes. Most looked rotten. See seller's reply below.
"Thanks for the photos. Please note that this is the super jumbo Alphonso from alternate regions. Since the size is bigger the count is lesser. We always also say 3-4 lbs when packed. Your box will still meet
The weight criteria- we could only safely pack this much fruit
In a box. Regarding spoilage the fruit looks to be in good shape with superficial external sap marks. It will ripen normally - spoilt fruit will rot out by now.
Hope this helps.
Jaidev."
Alphonsos are exclusively grown in Maharashtra, India. There's no alternate region. He didn't mention anything about the 2nd box. Prior to delivery/aforesaid seller's reply, I filed a case w/ Chase - merchandise not delivered."
"Truly Knowlegable and professional- legit and truly know their mangoes. Alphonso is my favorite- most of the mango received from them has been phenomenal!! When fruit was spoilt, they were to the point, trying to understand and fix the problem. Never had trouble reaching them, either directly or got a call back (sometimes they took time to callback). I have been ordering since 2010. When things are beyond their control, they don't hesitate to state their limitations. "
"Fraud WebSite.
I never got my mangoes. No refund. No point of contact.
"
"Half the shipping I received was of rotten mangoes. There is no place to lodge a complaint and no replies to my emails. The owners are not responsible and are stealing from their customers. These mango shipments are expensive and there is zero accountability for the stale mangoes. AVOID THEM and save your money."
"All mangoes were bad and stale. I can even post a picture. Need a Refund ASAP. "
"Got all stale mangoes and Jaidev Sharma does not take responsibility or reply to mails. All were spoilt mangoes and i paid $100 for it."
"You will be sad, pain when you receive the box. The Picture on this website looks very attractive but when you get in real is worst worst you will forget to eat mango"