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Verified
5/5

2020-02-12

"Easy to order. Sad the cost to ship was more than what I ordered. :-)"

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Verified
3/5

2020-02-12

I have never had a problem in the past - this time was rough.

"I have used Marco in the past working for other companies and never had a bad word to say about them or the process. This time, however, was different. My name was misspelled in correspondence, and I used a company card to pay for the item then was rarely called by my name again. It may not seem like a big deal but as a customer, I felt slighted. The process in working with the design team was somewhat arduous - not sure if it was their fault or my sales person. The process took longer than it should have and required me checking in to see what was going on with my project. I was then told that my artwork was incorrect. I understand being at fault but I was frustrated that I had to seek out an answer and move it along. That being said, I don't know if I will come back to Marco as there are many other companies who can do promotional items. To reiterate, it made me sad because I have never had this experience with them before and hate that I am basing my review off of what could be the customer service skills of one person."

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Verified
5/5

2020-02-12

Great Website

"Products have met standards every time. Quick and responsive customer service team. "

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Verified
5/5

2020-02-12

Good Product

"Customer service representative was helpful and pleasant, easy transaction."


Verified
5/5

2020-02-12

Great service!

"Just what we needed, quick service and reasonable prices. "


Verified
5/5

2020-02-12

Fast and Easy

"Fast and easy process from ordering to payment!"


Verified
5/5

2020-02-12

24 hour processing

"I highly recommend Marco Promos, was preparing for a job fair and realized I had no promotional items. I selected two of their 24 hour products which arrived on time and were better than expected. Thank you Marco Promos!"

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Verified
5/5

2020-02-12

"The transaction was all good!"

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Verified
4/5

2020-02-12

Easy Ordering

"Fast confirmation and delivery. Good product. Thanks."


Verified
5/5

2020-02-12

Great service, quick turn around!

"Marco is very easy to work with and has great products!"


Verified
5/5

2020-02-12

Marcos is always accurate

"Everytime I order from Marco's they give me excellence in production, art work, and customer service."


Verified
5/5

2020-02-12

Lisa was very helpful

"Lisa was easy to work with and I look forward to future orders with her."

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Verified
1/5

2020-02-12

Frustrating!

"It took forever to get the order placed and even longer to have it delivered. Unhelpful staff."


Verified
5/5

2020-02-12

Good Job!

"Fast, efficient and exactly what we needed/wanted. "


Verified
3/5

2020-02-12

Great product but...

"They sent my delivery to the wrong house. I doubled checked & I put my address in correctly but somehow it was delivered to my old house. I’m lucky the new occupant was able to find out where I lived & deliver it. Otherwise I’d be out $70 with no ribbons "

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