"small, simple order, completed ahead of promised schedule."
"Great price with free shipping!!"
"It was holiday time they contacted me to personally give me their operating schedule and inform the item I ordered as custom made item.I appreciate that kind of caring and commitment so I will definitely use them again"
"Everything received as expected."
"I ordered several carts that came in sooner than expected."
"Great service, selection, well packaged and quick delivery."
"Very satisfied with Markertek as a source of pro audio materials"
"I ordered a non-stock item that they were very proactive about keeping me in the loop as to when it was in and would ship. I was very pleased with their service. This was my first, but not last time of doing business with Markertek."
"Just a couple of hours before my package was to be shipped I emailed customer service to add extra items requested by my client. This change was handled quickly and confirmed by email reply. Later, when the invoicing system interpreted the change as two orders, and charged for shipping twice, customer service got to the bottom of things and credited back the extra charge. All around a good experience."
"On line is easy to use and was shipped fast."
"I've always loved Markertek for my AV/Production cabling and equipment needs, and it's a testament to their fulfillment system that up until last week I'd never had to interface with their agents directly. When I did, I was blown away.
Briefly, I ordered some time-sensitive supplies, which Markertek fulfilled and shipped with their usual speed, but which were subsequently lost then misdelivered by the carrier. I worked with the carrier for two days to locate and redeliver the package, with no joy. I then called Markertek and explained the situation, and was floored by the lengths they went to to make it right.
From the kind woman who answered the phone to Nick, the agent who eventually took the case, everyone acted with professionalism, efficiency and with a sense of urgency. My order was re-picked, item availability verified and cross-checked, a replacement item suggested and added for an item that wasn't in stock, then overnighted that day for arrival at 10:20 the next morning.
The real headline here was that this stellar effort was for a small order well under $1000. I'm genuinely impressed by Markertek, and while they were always high on my supplier list, they've now become my top choice. Keep up the good work, folks."
"Accidentally shipped incorrect merchandise, but customer service was very apologetic and was really great at making sure we had the correct merchandise in a timely manner. Thank you!"
"Price, delivery and list of available products are all excellent. "
"Always a pleasant experience when ordering. Staff is very helpful"
"Quick shipping, item as described"