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Product & services pricing
3.68/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.78/5
Customer service:
3.75/5
Return/Replacement policy:
3.61/5


5/5

2024-07-29

Easy Process!

"My experience with MDG consumer financing was quite good. I was initially wary, considering some of the mixed reviews I'd heard, but decided to go ahead and give it a try. The process was surprisingly smooth, and the customer service reps were quite patient with all my questions.

The best thing was how uncomplicated their financing options were. No hidden fees or sudden price hikes, and they offered flexible payment options. This was quite crucial for me since I needed an affordable solution.
"

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5/5

2024-07-28

Super service à la clientèle, pas de problème avec eux.

"Ça fait deux fois j'achète avec MDG et je suis satisfaite. Bonne qualité des produits et excellent service. Livraison des produits rapide."

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1/5

2024-07-28

Worst customer service

"All together the worst customer service ever company lies to you "

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Rep reply posted 2024-07-29
A rep from MDG consumer financing, AMmdghq1, has responded:

“We're truly sorry to hear about your experience with our customer service. We strive to provide the best possible service to all our customers, and it's disappointing to hear that we fell short in your case. Please reach us directly on 1-800-906-0975 ext. 357 with more details so we can address your concerns more effectively and work towards a resolution. Your feedback is important to us, and we want to ensure that we can improve our service and make things right for you.”


5/5

2024-07-26

5 star rating

"great service
easy to deal with
"

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5/5

2024-07-25

Great lenders

"I want to thank MDG for giving me the credit I needed to purchase a drone. I suffer from depression and anxiety, so being able to order my stuff with ease and worry free. Thank you again MDG"

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2/5

2024-07-25

Mauvais service livraison/clients

"Malheureusement très insatisfait du service de livraison utilisé par MDG et du service à la clientèle de celui ci. (Canpar) livraison envoyé le 12 juillet supposé avoir reçu le 19 mais toujours pas reçu en date d'aujourd'hui le 24 juillet et incapable de tracer mon colis ou avoir de réponse lorsque je parle au gens du sevice à la clientèle ni aucuns retours d'appel de leur part et ce depuis le premier appel fait le 22 juillet et que je poursuit à tout les jours.Meme pas de émail pour aviser ou expliquer le délais de livraison... très décevant toujours rien."

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Rep reply posted 2024-07-29
A rep from MDG consumer financing, AMmdghq1, has responded:

“Nous sommes désolés d'apprendre votre expérience avec le service de livraison. Nous nous efforçons de fournir le meilleur service possible à tous nos clients, et nous nous excusons pour tout inconvénient que cela a pu causer. Veuillez nous fournir votre numéro d'identification personnel ou votre numéro de téléphone à marijar@mdg.com afin que nous puissions localiser votre compte, ou contactez directement notre équipe de service à la clientèle au 1-800-906-0976 poste 485 afin que nous puissions vous aider davantage concernant ce problème.”


5/5

2024-07-24

Excellent service

"Article recu rapidement service bon merci"

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5/5

2024-07-24

Professional

"Phone agent was easy to talk with and answered any concerns I had. Very polite and nice."

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5/5

2024-07-20

Great

"Everything was super easy the personal are very easy to talk to you and helpful and friendly I would recommend them mdg to anyone anyway"

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5/5

2024-07-19

Excellent

"First im so happy regarding to my loan at mdg..so easy and theres a lot of option.."

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5/5

2024-07-17

Excellent

"déjà client depuis des années "

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5/5

2024-07-12

¡AMAZING DEAL!

"So, I never thought get a credit limit from u guys and when I got it I felt happy, cause I was looking for a way to get a Samsung S24 ULTRA, and I find it with u guys. I can say... I loved it my new phone and I loved it how much I'm paying per week. GOOD DEAL! "

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5/5

2024-07-11

Mohammad is the Best

"Ravi
À part ma laveuse.. Toujours absente, sans nouvelle de day&ross.merci!!
"

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1/5

2024-07-10

I have made two payments already , and no bike

"Made two payments and still haven't received my e bike yet ..it says delivery is tomorrow and nobody has called to schedule a delivery time for me ..it's been over two weeks "

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Rep reply posted 2024-07-29
A rep from MDG consumer financing, AMmdghq1, has responded:

“We're sorry to hear about your experience with the delivery of your bike, Joseph! We strive to provide the best possible service to all our customers, and we apologize for any inconvenience that this may have caused. As our records indicate, you order has been delivered. For any other inquiry, please reach our Customer Care Team directly on 1-800-906-0975 ext. 370 so we can assist you further.”


1/5

2024-07-04

Broken PC

"Order a PC for that is costing $3200 from MDG. The PC arrived with the fans loose on the cooler. Turned on the computer for the first time and computer crashed each time. Tried trouble shooting with various people, even wiht Nvidia...and all concluded it is a hardware issue. Opened a claim 3 days ago and no news. Paying for something that was poorly built and does not work. "

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