"The process that it took to apply and get approved was done in a timely manner. The product arrived on time and everything works great,"
"Paid of 3k without ever missing a payment. Then they kept charging me 10$ a month I asked them to stop and after a year the bank told me closing the account was the only way to stop them from taking money from my account. Then a guy named Andre emailed me saying I owe 30$ . I said no and send me a bill. Then they posted me owing 270 to trans union saying I missed payments. I asked for a detailed bill and he said look at my bank account and see what I owe from missed payments. I told him that account does not exist because of them. Asked for a bill again and he stopped messaging me"
“We're sorry to hear about the difficulties you’ve encountered! This situation doesn’t meet our standards for customer service, and we understand your frustration. Please contact us back directly on 1-800-906-0976 ext. 362 so we can investigate this matter further and work towards a resolution. Your satisfaction is our priority, and we want to ensure this is addressed properly.”
"I know the title sounds kinda weird but I've always wanted to get a good drone. However the really good one usually came with a high price tag. Well with MDG I was able to stretch that price tag out over an extended time frame. My only complaint was rhe handling time it took a week to ship my purchase and then 5 days to recieve.it once.it shipped."
“Thank you for sharing your experience, Ashley! We’re thrilled to hear that MDG made it possible for you to get the drone you’ve always wanted. It’s great to know that our flexible options helped you achieve your goal. We apologize for the shipping and handling delay you experienced. We understand that timely delivery is important, and we’ll look into this to improve our process. Your feedback is invaluable, and we appreciate your patience. We are looking forward to hear from you again. ”
"Speechless, beautiful picture quality, easy to navigate the remote and the sound OMG "
"Approval and agreement done within I think 48 hours. Shipped out the following Monday and received within 3 days of being shipped. I plan on paying it off in under 12 months to avoid the high interest."
“Thank you for your feedback! We’re glad to hear that the approval and agreement process went smoothly for you. It’s great to know that your order was shipped quickly and arrived within just a few days. This is a fully open term contract and you can pay if off earlier without any penalties or fees to save on the Interest. We appreciate your business and hope to hear from you again. ”
"MDG works so professional and offers the stuff by great quality. "
"The service was amazing I really think the men where very nice and help.
I love the couchs"
"Easiest process ever . I got it within 2weeks."
"My experience with MDG consumer financing was quite good. I was initially wary, considering some of the mixed reviews I'd heard, but decided to go ahead and give it a try. The process was surprisingly smooth, and the customer service reps were quite patient with all my questions.
The best thing was how uncomplicated their financing options were. No hidden fees or sudden price hikes, and they offered flexible payment options. This was quite crucial for me since I needed an affordable solution. "
"Ça fait deux fois j'achète avec MDG et je suis satisfaite. Bonne qualité des produits et excellent service. Livraison des produits rapide."
"All together the worst customer service ever company lies to you "
“We're truly sorry to hear about your experience with our customer service. We strive to provide the best possible service to all our customers, and it's disappointing to hear that we fell short in your case. Please reach us directly on 1-800-906-0975 ext. 357 with more details so we can address your concerns more effectively and work towards a resolution. Your feedback is important to us, and we want to ensure that we can improve our service and make things right for you.”
"great service
easy to deal with"
"I want to thank MDG for giving me the credit I needed to purchase a drone. I suffer from depression and anxiety, so being able to order my stuff with ease and worry free. Thank you again MDG"
"Malheureusement très insatisfait du service de livraison utilisé par MDG et du service à la clientèle de celui ci. (Canpar) livraison envoyé le 12 juillet supposé avoir reçu le 19 mais toujours pas reçu en date d'aujourd'hui le 24 juillet et incapable de tracer mon colis ou avoir de réponse lorsque je parle au gens du sevice à la clientèle ni aucuns retours d'appel de leur part et ce depuis le premier appel fait le 22 juillet et que je poursuit à tout les jours.Meme pas de émail pour aviser ou expliquer le délais de livraison... très décevant toujours rien."
“Nous sommes désolés d'apprendre votre expérience avec le service de livraison. Nous nous efforçons de fournir le meilleur service possible à tous nos clients, et nous nous excusons pour tout inconvénient que cela a pu causer. Veuillez nous fournir votre numéro d'identification personnel ou votre numéro de téléphone à marijar@mdg.com afin que nous puissions localiser votre compte, ou contactez directement notre équipe de service à la clientèle au 1-800-906-0976 poste 485 afin que nous puissions vous aider davantage concernant ce problème.”
"Article recu rapidement service bon merci"
A rep from MDG consumer financing, AMmdghq1, has responded:
“Thank you for sharing your experience! We’re thrilled to hear that the application and approval process went smoothly and that your product arrived on time. It's great to know everything is working perfectly. We are looking forward to hear from you again.”