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Product & services pricing
4.99/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2022-05-17

Microprokey was my technician

"I only had a simple question, but he was quick to respond. The reason I chose to purchase software from this company was the reviews. And I will continue to do so."

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5/5

2022-05-17

Great chat customer support

"I purchased office 2019 for my computer. We had the subscription version and I hate paying the annual fees. So I bought a copy. I installed "

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5/5

2022-05-16

Customer Service

"The customer service representative Microprokey was very helpful in answering my questions today. I was very happy with the outcome. I give him 5 stars for handling my concerns.
Thank you Microprokey.
"

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5/5

2022-05-16

New keys for MS Office redemption

"The person helping me, Microprokey, was very helpful, considering internet connectivity issues throughout the process. He stuck with it and resolved the issue.
Thank you Microprokey!
"

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5/5

2022-05-15

Amazing experience

"Amazing experience! Would recommend it to anyone! Also had a great customer service experience with Eric! I wish all customer service was as helpful as Eric.
Thank you!
"

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5/5

2022-05-15

Activation key didn't work at first

"Activation key didn't work at first. Did the online chat with Ping and everything was fixed and working in a timely manner! Thank you!"

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5/5

2022-05-15

Outstanding support

"When I purchased my software I was trouble activating the license. After speaking with Carl from support my issue was solved within a few minutes. Thank you for the excellent support Carl. And thanks to Microprokey for great products at reasonable prices"

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5/5

2022-05-14

I was at a total loss and was confused

"I was at a total loss and was confused with so many choices for Microsoft Office. Joe was able to pinpoint the exact product that would be the best fit for my family.
Great service and fast.
Thank you Microprokey.
"

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5/5

2022-05-14

Exactly as needed

"Arrived very fast. Exactly as shown & described. I purchased 2 Office Professional Plus 2019 items, to upgrade from Office 2010. 1 for each home PC. I wanted one-time purchase versus Office 365 yearly subscription, and that is exactly what I got. Each item came with a DVD, but I used download access using product key for up-to-date versions. Downloaded easily. Installed in less than 10 minutes for each PC. I'm happy."

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5/5

2022-05-14

Outlook 2019 purchase

"After purchasing Outlook 2019, I contacted tech support and asked where to find my download. Joe came on the line and assisted me. He offered to remotely download and install my software for me, which he did. He did an outstanding job and I am very pleased and thankful for his assistance."

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5/5

2022-05-14

Works Great, Thanks!

""Great Price, Product exactly as described, Fast Delivery with no problems at all"

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5/5

2022-05-14

Great Service and Assistance

"I couldn't read the email with my product key because I uninstalled the old version of MS Office without printing your instructions. My questions were answered by "Joe" promptly and without laughing at my self-inflicted problem. I appreciated the prompt, professional service - it's so rare these days."

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5/5

2022-05-12

Awesome Customer Service

"I purchased Office 2021 Home and Student for Windows, but unfortunately, when I came to plug in the serial number, I got an error that the serial number was used before. So I contacted customer service, and I chatted with Microprokey, who was very professional, courteous, and prompt, and immediately resolved my issue.
Thank you very much, Microprokey, for the great customer service.
"

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5/5

2022-05-12

Amazing customer support

"Amazing customer support, I'm an owner of a small accounting business here in Italy and since I'm not soo good at these new windows I needed help from my good friends from Microprokey, they, of course, were as fast as expected, always ready to help me with setting up my office pack! Would recommend these guys, I have been using their service since 2017!"

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5/5

2022-05-12

Carl helped me register my software

"Carl helped me register my software. I got everything installed but I couldn't register my software with the code I was given but he gave me a new code and when I had trouble with that, he managed to fix it for me. Thanks."

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